TP Trainer/Client Operations Supervisor reviews

4.5

91% would recommend to a friend

(533 total reviews)

Jorge Amar

73% approve of CEO

89% positive business outlook

Trainer/Client Operations Supervisor employees have rated TP with 4.5 out of 5 stars, based on 533 company reviews on Glassdoor. This indicates that most Trainer/Client Operations Supervisor professionals have an excellent working experience there. TP is rated 21% above average by Trainer/Client Operations Supervisor professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

533 reviews
5.0
Mar 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Company that promotes from within. Gives you the opportunity to try new things. While this might vary by project/site, as an agent and then supervisor, I got to help in areas that weren't my traditional role. I had the chance to see what I liked/didn't like. If you come with a good attitude and professional demeanor, you will be given an opportunity to increase your skillset & experiences. Definitely a family vibe work atmosphere as well.

Cons

Because we are a company that promotes from within, some people interpret that as a promise. Some co-workers of mine have felt they were overlooked or have been "stuck" in a position. You need to be realistic about how long it can take to advance a career. This job/company is fast paced, so change happens quickly sometimes (especially during busier holiday season) but that doesn't mean you don't have the work and earn the extra opportunities. I think TP could sometimes be more straightforward about the opportunities that are open. I think we set everyone up to think they WILL succeed quickly, and when they don't, they blame us (when its really they're performance/attitude etc). Pay is not necessarily the highest compared to other call centers. But the range of experiences I've had, that I can now put on a resume. and the fact I love my job, make it worthwhile for me.

avatar
TP Response
7y
Thank you for bringing this to our attention. We see to it employees are treated well while recognized for their hard work and dedication to their job. Kindly share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com and we will make sure to take all these into consideration moving forward.
2.0
Nov 23, 2014

Trainer

Recommend
CEO approval
Business Outlook

Pros

People who work their are very friendly

Cons

Management - high attrition rate

3.0
Nov 4, 2014
Recommend
CEO approval
Business Outlook

Pros

As long as the people you worked with were great, it was a good work environment.

Cons

I found the recruitment department to be disorganized, and some managers/supervisors needing improvement in people and perception management.

Viewing 526 - 528 of 533 Reviews

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