Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

88% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13819) , Customer Service Representative (CSR) (5124) , Customer Service Agent (2571) , Analyst (1525) , Customer Service (1467) , Expert em Interação (1401) , Content Moderator (1234) , Supervisor (1102) , Call Center Agent (1067) , Customer Service Associate (928) , Agent (894) , Team Leader (811) , Executive (776) , Operations Customer Expert 1 (690) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2017 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1815 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1782 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1505 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3822 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2463 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1499 reviews)); "Bad managment and supervisor." ((in 504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 359 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

TP reviews

Compare reviews

4.4

88% would recommend to a friend

(74,017 total reviews)

Jorge Amar

96% approve of CEO

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

TP has an employee rating of 4.4 out of 5 stars, based on 74,017 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

74K reviews

2.0

Mar 1, 2023

Acceptable WFH Position, Otherwise Devoid of Basic Compassion

Member service representative

Recommend

CEO approval

Business Outlook

Pros

- Offers work from home positions.

Cons

- Unbelievably long modules that will disengage your interest quickly. - Incomprehensible grammatical errors that can cause you to miss questions, which could lead to you retaking that module. - Lack of communication prior to beginning of employment regarding the requirements for Internet connection (Ethernet hardwiring is mandatory and comes with their own equipment). - I'd have to guess I received somewhere between 8-12 emails and text messages stating the exact same thing about tech check (the process of setting up your equipment). While disregarding is a simple fix, also not sending duplicate messages to those who have communicated they've finished by sending a mandatory response is the acceptable fix. I don't think that's asking too much.

TP Response

3y

Thank you for bringing this issue to our attention. We’re sorry you had a bad experience, and we want to do better. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com with additional feedback so we can further assist you.

5.0

Jul 12, 2022

Current Employee, less than 1 year. Best company I've worked for.

Customer care executive

Recommend

CEO approval

Business Outlook

Pros

Learned lot of new things. Work life balance for personal n professional work

Cons

No work life balance around the Holidays.

TP Response

3y

WOW! Thank you for this amazingly positive review, we appreciate your feedback.

1.0

Mar 12, 2021

I would rather get diagnosed with terminal cancer than work at this company again!!!

Trainee-csr

Recommend

CEO approval

Business Outlook

Pros

Two 15 minute breaks so you can take care of payroll and licensing type issues.

Cons

Warning!! This job should come with a disclaimer like cigarettes, " This company will be bad for you health" Poor Equipment, sometimes never fixed Very poor and unorganized training No HR support and you sink or swim Very little communication from managers for days on end You will be frustrated all the time A new work from home concept of Ghosting is rampant Very highly qualified agents and employees just disappear Take my word, and you will thank me a thousand times to avoid this company. You WILL most likely have payroll issues. Very Poor Benefits, if any. You will work on projects with other large well known, successful companies, but make less, less benefits and poor management, might as well work for the "real" companies and make better money and benefits. Why drive a car with 3 wheels when you can have 4?

TP Response

1y

We care deeply about our people and apologize for not meeting your expectations. We would like to connect with you to discuss what can be done and make sure this doesn’t happen again. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can work with you to resolve this issue as quickly as possible. Thank you for your feedback!

Viewing 52 - 54 of 74,017 Reviews

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TP

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Reviews by job title

Acceptable WFH Position, Otherwise Devoid of Basic Compassion

Current Employee, less than 1 year. Best company I've worked for.

I would rather get diagnosed with terminal cancer than work at this company again!!!

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