Is TP a good company to work for as a CSA - Customer Service Associate?

CSA - Customer Service Associate professionals working at TP have rated their employer with 4.5 out of 5 stars in 749 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open CSA - Customer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked CSA - Customer Service Associate interview questions at TP .

Does TP pay CSA - Customer Service Associate employees well?

CSA - Customer Service Associate professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 749 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about CSA - Customer Service Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1985 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1783 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1773 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1492 reviews)); "Good environment is good." ((in 1291 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3820 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2495 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 361 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP CSA - Customer Service Associate reviews

4.5

90% would recommend to a friend

(749 total reviews)

Jorge Amar

Not enough data to show CEO approval

91% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (749 reviews)

Ratings by demographic groups

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Customer Service Associate (CSA) employees have rated TP with 4.5 out of 5 stars, based on 749 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have an excellent working experience there. TP is rated 21% above average by Customer Service Associate (CSA) professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

749 reviews

5.0

Aug 18, 2021

Teleperformance

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

It is very helpful for teenagers. It is very useful for communication It is very helpful to improve communication skills

Cons

There is nothing like cons...It is perfect for us... Very easy to apply Very easy to understand

TP Response

3y

Thank you for this amazingly positive review, we appreciate your feedback.

5.0

Aug 18, 2021

Good experience

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

Growth is good here as this company is carrying a goodwill in the similar field

Cons

Not yet had any. Experience regarding that. Let's see what awaits

5.0

Aug 17, 2021

Teleperformance review

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

Very well organized and excellent support from leads and management. Perfect for freshers to start their careers.

Cons

No issues so far from the management and team. I have no negative remarks so far

Viewing 589 - 591 of 749 Reviews

Jobs at TP

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TP CSA - Customer Service Associate reviews

Company ratings over time

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Teleperformance

Good experience

Teleperformance review

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