Is TP a good company to work for as a CSA - Customer Service Associate?

CSA - Customer Service Associate professionals working at TP have rated their employer with 4.5 out of 5 stars in 749 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open CSA - Customer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked CSA - Customer Service Associate interview questions at TP .

Does TP pay CSA - Customer Service Associate employees well?

CSA - Customer Service Associate professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 749 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about CSA - Customer Service Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1808 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1498 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2478 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1524 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP CSA - Customer Service Associate reviews

4.5

90% would recommend to a friend

(749 total reviews)

Jorge Amar

Not enough data to show CEO approval

91% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service Associate (CSA) employees have rated TP with 4.5 out of 5 stars, based on 749 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have an excellent working experience there. TP is rated 21% above average by Customer Service Associate (CSA) professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

749 reviews

5.0

Aug 14, 2021

Best opportunity

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

Gives chance to improve communication skills as well as growth in organisation. Increase our confidence level n also a stable income

Cons

As such there are no downsides I have experienced but yes we need to be polite n hve patience to face different nature of customers

4.0

Aug 14, 2021

Initial impressions

Csa

Recommend

CEO approval

Business Outlook

Pros

Traning is moderate. Vast selection of Process

Cons

Saying to fill the review form in the traning period . Before certification . Which is too early.

TP Response

3y

Thank you for your short and candid review. All the best and have a nice day!

4.0

Aug 12, 2021

Teleperformance digital integrated business solutions

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

Good to work here but the salary is less in lower designations

Cons

Shift timings maybe extend in these pandemic situations

TP Response

3y

Thank you for your short and candid review. All the best and have a nice day!

Viewing 598 - 600 of 749 Reviews

Jobs at TP

Healthcare Customer Service Representative - Remote

United States

View job

Healthcare Customer Service Representative - Remote

Remote

View job

Customer Service Representative - Remote

United States

View job

Remote --- Automotive Customer Service Representative

Remote

View job

Healthcare Customer Service Representative - Remote

Tennessee

View job

TP

TP CSA - Customer Service Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Best opportunity

Initial impressions

Teleperformance digital integrated business solutions

Jobs at TP

TP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

TP reviews FAQs

Jobs at TP