Is TP a good company to work for as a CSA - Customer Service Associate?

CSA - Customer Service Associate professionals working at TP have rated their employer with 4.5 out of 5 stars in 749 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open CSA - Customer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked CSA - Customer Service Associate interview questions at TP .

Does TP pay CSA - Customer Service Associate employees well?

CSA - Customer Service Associate professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 749 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about CSA - Customer Service Associate salaries and benefits at TP .

What are the top reviewed jobs at TP?

Customer Service Representative (13828) , Customer Service Representative (CSR) (5127) , Customer Service Agent (2575) , Analyst (1525) , Customer Service (1470) , Expert em Interação (1402) , Content Moderator (1235) , Supervisor (1105) , Call Center Agent (1067) , Customer Service Associate (929) , Agent (894) , Team Leader (812) , Executive (777) , Operations Customer Expert 1 (692) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1987 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1790 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1768 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1452 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1243 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3764 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2435 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1523 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and understanding skills" ((in 286 reviews))

Skip to content Skip to footer

Notifications

TP

TP CSA - Customer Service Associate reviews

4.5

90% would recommend to a friend

(749 total reviews)

Jorge Amar

Not enough data to show CEO approval

91% positive business outlook

Ratings by category

4.5

Culture & values

4.5

Diversity & inclusion

4.4

Work/Life balance

4.4

Compensation and benefits

4.4

Career opportunities

4.3

Senior management

Customer Service Associate (CSA) employees have rated TP with 4.5 out of 5 stars, based on 749 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have an excellent working experience there. TP is rated 21% above average by Customer Service Associate (CSA) professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

749 reviews

3.0

Sep 11, 2019

ok to work

Csa

Recommend

CEO approval

Business Outlook

Pros

easy overtime friendly environment friendly tl

Cons

repetitive less pay no perks for extra work

TP Response

Thank you for your feedback. We are glad to know that you are having a good experience working with us. All the best.

4.0

Aug 18, 2019

CSA

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

Good communication skills, solutions to customers

Cons

No physical activities done

TP Response

We know that being a customer service representative is hard work, and we would like to thank you for giving it your best at work.

4.0

Aug 10, 2019

Great

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

Less work pressure so that's okk for some

Cons

Environment is not that good

TP Response

We appreciate your feedback. We are glad to know that you had a good experience during your stint here in TP. All the best!

Viewing 727 - 729 of 749 Reviews

Jobs at TP

Customer Care Representative

Vereinigte Staaten von Amerika

Sales & Customer Service Representative - Remote

Remote

View job

Customer Service Representative - Remote

Vereinigte Staaten von Amerika

View job

Remote --- Automotive Customer Service Representative

Vereinigte Staaten von Amerika

View job

TP reviews FAQs

TP reviews TP Customer Service Associate (CSA) reviews

TP

TP CSA - Customer Service Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

ok to work

CSA

Great

Jobs at TP

TP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

TP reviews FAQs

Jobs at TP