Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

89% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13877) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1998 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1808 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1782 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1518 reviews)); "Good environment is good." ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews)); "Poor communication and dropping classes with little notice" ((in 289 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

TP reviews

4.4

89% would recommend to a friend

(74,724 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

TP has an employee rating of 4.4 out of 5 stars, based on 74,724 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

75K reviews

1.0

Jun 29, 2017

Worst place i have worked in the UK.

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

The worst company I have ever worked. A lifetime experience.

Cons

Computers are out of date, Staffs (Team leaders and Supervisors) are extremely disorganised and most managers have bad attitudes. Atmosphere is cliquey and discriminatory (experienced racism from co-workers & management) Take a minute too long to go to the toilet and you will be asked to justify it. Morale is the worst here than anywhere else I've ever worked. Unless you're completely desperate. An inconvenient place to get food and transportation is horrible. No job security When leaving the company you get escorted out like some kind of criminal.

TP Response

9y

We appreciate your review and thank you for bringing this to our attention. We champion diversity and equality in our workplace, and we absolutely do not discriminate in terms of race or their status in society. Our goal is to provide a positive working environment wherein our employees are treated well and given constant support while making sure they follow the rules and regulations set by the company. This is to ensure standards are met and excellent customer service is provided. Rest assured, this will be dealt with and proper actions will be taken. Best regards.

1.0

Jun 29, 2017

Customer service rep

Administrative

Recommend

CEO approval

Business Outlook

Pros

It's a paycheck. All you can do is be happy for that

Cons

Where do i start? Horrible management no structure

TP Response

9y

Thank you for sharing your opinion. Our aim is to see to it our employees are treated well and given constant support while being provided a good working environment. We appreciate your candidness and we will make sure to take all these into consideration moving forward.

5.0

Jun 28, 2017

Best BPO to work for.

Technical support associate

Recommend

CEO approval

Business Outlook

Pros

Excellent Working Environment. Responsible Staff. Employee Care. Overall facilities.

Cons

Salary is a bit low as compared to other similar companies(CTC includes all incentives) but all covered up by its facilities. Working hours are a more.

TP Response

9y

Thank you for the positive feedback. Our aim is to see to it our employees are treated well, listened to and given constant support while being provided a good working environment. We would appreciate if you can share your feedback with us at http://bit.ly/TPHR-form. All the best!

Viewing 73270 - 73272 of 74,724 Reviews

Jobs at TP

Customer Service Representative - Remote

Vereinigte Staaten von Amerika

Remote Customer Service Representative

Remote

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Remote --- Customer Service Representative

Remote

View job

Customer Engagement Specialist - Work from Home

Vereinigte Staaten von Amerika

View job

TP

TP reviews

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Ratings by demographic groups

Reviews by job title

Worst place i have worked in the UK.

Customer service rep

Best BPO to work for.

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