TP reviews

4.4

89% would recommend to a friend

(74,724 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,724 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

75K reviews
3.0
Jun 13, 2017

Sr. Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good place to work in terms of flexibility.

Cons

Infrastructure needs an upgrade & salaries needs an improvement

avatar
TP Response
9y
Thank you very much for the positive review. We are committed to catering to our employees needs and providing them a positive working environment. Kindly share your feedback with us at http://bit.ly/TPHR-form. Have an awesome day ahead!
2.0
Jun 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Location: Lisbon and Portugal are absolutely, breathtakingly stunning. As for work, it entirely depends on what project you're working for.

Cons

Just one word of warning for those choosing to be housed in Teleperformance apartments, as absolutely no one will tell you this: You apartment will not be contractually guaranteed. When you sign the contract, your monthly wages will be listed at the reduced rate, but at no point will it say that your rent is part of your monthly compensation. The rent agreement will not mention this either. What this means is this: - Should Teleperformance want to fire you, they will have to respect workers' rights regulations, e.g. give you notice of 30 days etc. This does NOT apply to your apartment. They can kick you out with just 3 days' notice, without warning, and without compensation if they so choose, as it is not explicitly mentioned in your work contract. They will not tell you this, not even when you sign the contract. They leave you to figure this out on your own. -If you ever want to move out and live on your own, you're not legally speaking entitled to the higher wage. To be fair, I've never heard of any problems here and they usually adjust pay without problems. Just be warned that this is not a contractually guaranteed right. It's simply a promise on Teleperformance's part. -They can move you to a different apartment at any time and for any reason. -There's a reward of 150 Euros for ratting out housemates who broke the rules. You had guests after 10pm? Better hope none of your up to 7 housemates needs 150 quid.

4.0
Jun 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Nice place and environment to work in, good people and a friendly management. Good pay for a call center job.

Cons

Phones are not allowed in the workplace the whole shift.

avatar
TP Response
9y
Thank you for your feedback! We always see to it to provide a fun and positive environment for our employees while making sure they are compensated properly. Would you please share your feedback with us at http://bit.ly/TPHR-form. Have a great day ahead!
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