Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

89% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5146) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (714) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1808 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1498 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2478 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1524 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

TP reviews

4.4

89% would recommend to a friend

(74,683 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (74,683 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TP has an employee rating of 4.4 out of 5 stars, based on 74,683 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

75K reviews

1.0

Apr 1, 2017

Joke of a place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Having thought about this carefully I actually can't think of anything positive about working here.

Cons

Sleazy management No interest in staff unless they are young and fit Emphasis on exact timekeeping- being pulled up for logging in 2 minutes late -seriously!!!!!!! Awful shifts Terrible prospects - unless you are 'good on the phones' - what else could you possibly want from a manager! No interest from managers to make things better Unprofessional management who express themselves by swearing or look at their watches when you ask anything.

TP Response

7y

We see to it to provide a positive environment, advocate open communication, provide competitive income and regulate standards set by the company. Your opinion is important to us. Kindly share this with us via http://bit.ly/TPHR-Form for assistance. Thank you.

1.0

Apr 1, 2017

Indian managers have made this company a garbage

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is no pros. Those people who are Indians or they are friends of managers, they are allowed to do whatever they want. They use internet or go out and leave their ids long in no problem. Because the manager will assign a person to do Aux 3 until the person is back.

Cons

The management is being done by some indians so they are so bad and they have made this company indian. They are very unprofessional and they behave like you are their slaves. An Indian who does not know anything will be promoted while other talented people will be fired if they say anything. Shame on them

TP Response

7y

We see to it to provide a positive environment, advocate open communication, provide competitive income and regulate standards set by the company. We hope you can share this with us via http://bit.ly/TPHR-Form to address the issue. Thank you.

3.0

Apr 1, 2017

Not bad but could be better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay is decent wage, training is comprehensive, can get good shifts, learn a lot about banking.

Cons

Favoritism, unprofessional in leadership, Inconsistent policies

TP Response

8y

Thank you for being honest with your review. We see to it to provide our employees a professional environment wherein equal treatment is promoted and standard rules and regulations are followed. Rest assured, this will be dealt with and proper actions will be taken.

Viewing 73357 - 73359 of 74,683 Reviews

Jobs at TP

Customer Service Representative - Remote

Vereinigte Staaten von Amerika

Remote Customer Service Representative

Remote

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Remote --- Customer Service Representative

Remote

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Healthcare Customer Service Representative - Remote

Vereinigte Staaten von Amerika

View job

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TP reviews

Company ratings over time

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Joke of a place

Indian managers have made this company a garbage

Not bad but could be better

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