Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

89% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13852) , Customer Service Representative (CSR) (5144) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1476) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (705) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2034 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1782 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1775 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1513 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1273 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3763 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2466 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1526 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 288 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

TP reviews

4.4

89% would recommend to a friend

(74,571 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (74,571 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TP has an employee rating of 4.4 out of 5 stars, based on 74,571 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

75K reviews

4.0

Oct 31, 2016

csr

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

pays very well could be a bbit better

Cons

short breaks and not enough lunch time

TP Response

9y

Thank you for the positive feedback. We see to it our employees are provided a positive experience with us while being provided with proper compensation, perks and benefits.

3.0

Oct 30, 2016

my opinion

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None only nice builibing and beautiful place

Cons

Crazy people , no matter how much you smart or how much targets you get in this company ,

TP Response

7y

We always make sure to recognize and reward hardworking employees with great incentives and opportunities so that they will be encouraged to work harder. However, it seems it is not the way for you. We would like to know more from you. Kindly share this with us via http://bit.ly/TPHR-newform. Thank you.

5.0

Oct 29, 2016

Much better than most give it credit for

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Despite being primarily centered around call centers, Teleperformance offers a wide variety of career paths to choose from. Depending on each client, the bonus/incentive structure is fairly generous and the company really does care about the culture within the workplace.

Cons

The turnover rate is incredibly high, as many people quickly discover the job does not suit them. In peak season or whenever there is a shortage of staffing, management may be too busy to effectively communicate with the lower levels.

TP Response

9y

Thank you for the wonderful review! We always make sure to provide a good environment for our employees while providing good benefits, corresponding incentives and great opportunities for career growth. Thank you for your advice as well--we will make sure to always keep that in mind.

Viewing 73450 - 73452 of 74,571 Reviews

Jobs at TP

Customer Care Representative

Remote --- Customer Service Representative

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Healthcare Customer Service Representative - Remote

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Healthcare Customer Service Representative - Remote

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TP

TP reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

csr

my opinion

Much better than most give it credit for

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