Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

89% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13847) , Customer Service Representative (CSR) (5142) , Customer Service Agent (2585) , Analyst (1525) , Customer Service (1474) , Expert em Interação (1406) , Content Moderator (1239) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (933) , Agent (895) , Team Leader (812) , Executive (778) , Operations Customer Expert 1 (700) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1983 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1764 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1496 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3767 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2485 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1501 reviews)); "Bad managment and supervisor." ((in 498 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

TP reviews

4.4

89% would recommend to a friend

(74,515 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

TP has an employee rating of 4.4 out of 5 stars, based on 74,515 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

75K reviews

1.0

Aug 12, 2016

Horrible

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Cheap hot drinks from vending machine. Nice building with air conditioning. Met some nice people. Slightly above NMW.

Cons

Training does not prepare you for the job, yet you are expected to know what you are doing. Coaches and managers are unprofessional, highly patronising and rude. Staff contradict each other in regards to training you on the phones. You follow the advice of one coach, and another coach comes along and tells you off for doing the wrong thing. Breaks are very short. Your phone, purse etc has to be put in a locker while you work. Half of my training team quit within 2 weeks. Several of my training team cried during shifts and break times due to feeling unsupported or talked down to. It was a lot of hard, complex financial information that we had to understand fully. I am not an unintelligent person, this was the job I got after completing a university degree yet I felt stupid a lot of the time due to the way managers spoke to me and the insufficient training received.

TP Response

7y

Thank you for the honest review. We see to it to provide our employees a professional and organized environment wherein rules and regulations are strictly followed at all times. Please share your feedback with us at http://bit.ly/TPHR-newform. These are serious allegations and should be addressed properly. Best regards.

2.0

Aug 11, 2016

Customer Service

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None what so ever period

Cons

It was like high school with a pecking order

TP Response

7y

Thank you for sharing your thoughts with us. This review is important to us as this will help us know what we need to do to improve in our services for our employees.

3.0

Aug 11, 2016

Great for growth in company

Production supervisor

Recommend

CEO approval

Business Outlook

Pros

Promotional opportunities are endless

Cons

Bonus structure and actual payout is questionable on specific project

TP Response

9y

We appreciate your positive feedback. Our goal is to provide our employees a remarkable experience with us while providing them excellent opportunities for career growth.

Viewing 73525 - 73527 of 74,515 Reviews

Jobs at TP

Social Media Content Moderator - Onsite

El Paso, TX

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Social Media Content Moderator - Onsite

El Paso, TX

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Social Media Content Moderator - Onsite

El Paso, TX

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Customer Service Representative - Onsite

Pre-Licensed Customer Service Representative - Remote

Tallahassee, FL

View job

TP

TP reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Horrible

Customer Service

Great for growth in company

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