TP reviews

4.4

89% would recommend to a friend

(74,455 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,455 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

74K reviews
4.0
Apr 21, 2016
Recommend
CEO approval
Business Outlook

Pros

I was a CSR in JPMC-HLLG. We are also known as the lead generation specialists. The job is quite easy unlike other accounts. I had a great team and the best supervisor.

Cons

None much in my account.

avatar
TP Response
10y
Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
1.0
Apr 21, 2016
Recommend
CEO approval
Business Outlook

Pros

Good pay and bonuses structure is easy

Cons

upper management only sees numbers not people. Hire better management, manage workflow better as it tended to be either too busy or not busy enough never a right amount. people get fired for any dumb reason. doesn't matter if you have good numbers and are consistently in the top 10 for excellent number you will still get fired even for calling a customer rude . is not a work environment more like a high school. to many personal life issues getting talked about in work environment. management plays favoritism, not to good and communicating with workers, not a drug free environment. job and workplace should be more professional along with staff and management. does not work around your schedule does not notify you of changes weeks before, long work hours

avatar
TP Response
10y
Hi, we are sorry to hear that. We have many programs to train and develop our leaders in the company. We work very hard every day to deliver a better leadership team to all of our employees. It's very important for us to get as many feedbacks as we can to continue to improve. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiriy at http://goo.gl/QXXOAh. Best regards!
4.0
Apr 20, 2016
Recommend
CEO approval
Business Outlook

Pros

you can be promoted fast

Cons

the policy is tough, psi is not understandable .

avatar
TP Response
10y
Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
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