Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

88% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13840) , Customer Service Representative (CSR) (5135) , Customer Service Agent (2580) , Analyst (1525) , Customer Service (1470) , Expert em Interação (1406) , Content Moderator (1237) , Supervisor (1107) , Call Center Agent (1068) , Customer Service Associate (933) , Agent (895) , Team Leader (812) , Executive (778) , Operations Customer Expert 1 (696) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2005 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1785 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1765 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1495 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1252 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3785 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2465 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "Bad managment and supervisor." ((in 504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 390 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

TP reviews

4.4

88% would recommend to a friend

(74,409 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

TP has an employee rating of 4.4 out of 5 stars, based on 74,409 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

74K reviews

5.0

Jan 21, 2016

Agent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I love working here and helping the customers. The company has been great. Everyone is very friendly and there's always someone to help when I need it.

Cons

None that I can think of.

TP Response

10y

Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

1.0

Jan 20, 2016

Great Project, Onsite senior Management means well, but lost

Originations - cla

Recommend

CEO approval

Business Outlook

Pros

Great Project, I wish I could work for them directly of the third party, as they were super great

Cons

Do not follow their own rules, lose and turn around is huge, Training is so old you learn wrong with everything, as changed so much, which change was better except for notes were in 40 different places I swear based on line of service and 3 other places. one person says this and the other person will say this. Would I go back, Maybe but doubt it. HR is not in loop of anything so stupid, why have them.

TP Response

10y

Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

2.0

Jan 20, 2016

Customer service should not be stressful

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I enjoyed the people I worked with. Team mates were great. I loved the customers. They were awesome and very easy to talk with. There was a quiet room with no phones... and the break room was great. Java Bob, I miss you. Pay and benefits were ok. The pay for customer service reps can always be better considering the amount of stress they laid on you in that place.

Cons

The tools were not functional at all and there were seven windows you had to open before you could even take a call. it took ten minutes to log into the system. Management communication was not up to par. My manager was the coolest but then we had worked together for nearly ten years so it was easy to walk in and say... hmmm. Help. The rest of the managers lacked that invested feel and appreciation for the phone jocks.

TP Response

10y

Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

Viewing 73678 - 73680 of 74,409 Reviews

Jobs at TP

Customer Care Representative

TP

TP reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Agent

Great Project, Onsite senior Management means well, but lost

Customer service should not be stressful

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