Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

88% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13834) , Customer Service Representative (CSR) (5129) , Customer Service Agent (2578) , Analyst (1525) , Customer Service (1470) , Expert em Interação (1406) , Content Moderator (1237) , Supervisor (1105) , Call Center Agent (1067) , Customer Service Associate (932) , Agent (894) , Team Leader (812) , Executive (778) , Operations Customer Expert 1 (692) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1998 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1821 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1478 reviews)); "Good environment is good." ((in 1276 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3808 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2474 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1503 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 369 reviews)); "Poor communication and lack of support" ((in 293 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

TP reviews

4.4

88% would recommend to a friend

(74,279 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

TP has an employee rating of 4.4 out of 5 stars, based on 74,279 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

74K reviews

3.0

Sep 22, 2015

Good training.

Travel advisor

Recommend

CEO approval

Business Outlook

Pros

Excellent first job for a business professional just starting their career.

Cons

I have no Cons to report, yet; however, when I do, I will certainly report them.

TP Response

8y

Our goal is to provide our employees a stable job wherein they get to earn, learn and enjoy. If you wish to share your feedback, please go to http://bit.ly/TPHR-form. Wishing you a great day ahead!

1.0

Sep 22, 2015

No future here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good for someone right out of high school/college who needs work in the interim before settling on a real career.

Cons

The training is insufficient for the complex level of information you are expected to know (at least for the AT&T account.) Everything is about numbers, stats and reading from a script. It doesn't matter how well you handle a call. I was in the middle of a call that went over 7 minutes, when a floor supervisor made me end the call after telling the customer I was going to call her back. Things like that are to make it seem like you are taking more calls and handling them in a shorter amount of time. If you are overqualified, you will get bored and frustrated very easily, and they will look for ways to get rid of you (like changing your schedule without telling you) before the benefit period kicks in.

TP Response

7y

Thank you for bringing this to our attention. We see to it that all employees receive proper training and briefing before doing their jobs and we are sorry to learn about your experience. Hope you can share this with us via http://bit.ly/TPHR-Form in order for us to discuss with the team and make improvements.

1.0

Sep 20, 2015

Terrible place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

some what overtime, work from home sometimes unless you have to come in center for coaching or if your scores are low, that's the way of they punishing you for it.

Cons

management is terrible, they let anybody be a manager, not enough hourly pay for the amount of excellence that they want their employees to put into the job, too strict with missing some days in a year due to health and emergency issues, don't value there employees.

TP Response

9y

We appreciate your honesty and we always see to it to make our employees feel that they are cared for, treated well and listened to while making sure rules and regulation are followed to uphold the standards of the company. We wish you luck with you future opportunities!

Viewing 73684 - 73686 of 74,279 Reviews

Jobs at TP

Customer Care Representative

TP

TP reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good training.

No future here

Terrible place to work

Jobs at TP

TP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at TP

TP reviews FAQs