TP reviews

4.4

88% would recommend to a friend

(74,254 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,254 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

74K reviews
1.0
Aug 21, 2015
Recommend
CEO approval
Business Outlook

Pros

Easy job to get, got referred the same day I got the job. Nice coworkers.

Cons

Pay is horrible and stagnant, no raises unless you get a promotion. Your hours are often dictated to you based on your performance. The clients demands are sometimes unobtainable and ridiculous. Benefits are atrocious. Breaks are too few and too far between to make it a comfortable job, sitting for hours on end doesn't feel as good as it sounds.

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TP Response
7y
Thank you for letting us know about your experience with us. We are committed in providing our employees a good and comfortable working environment and finding about such experience is alarming. Kindly share your experience with us via our LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com so that we can properly file your complaint and conduct an investigation. Thank you.
3.0
Aug 21, 2015

Tech support/ Customers Service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overtime and the associates that I worked with keep it excited.

Cons

Management and staff @ times didn't know to talk / properly address employees and the getting paid twice a month not fun......and the pay wasn't enough.

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TP Response
9y
We appreciate your candidness and thank you for your honest review. Our goal is to make sure our employees feel that they are treated well and listened to while making sure they are given proper compensation and incentives. Thank you for bringing this to our attention and we will make sure to take all these into consideration moving forward. All the best.
3.0
Aug 20, 2015

Customer Service Rep at Teleperformance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great training, Great support systems, decent pay

Cons

Unstable hours, breaks are too short for someone sitting for long periods of time.

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TP Response
7y
Thank you for sharing with us your great experience at work. We're glad to know that you are having a good time here. All the best!
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Glassdoor has 100,205 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.