TP reviews

4.4

88% would recommend to a friend

(74,220 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,220 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

74K reviews
4.0
Jul 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Good training, consistent hours, good pay

Cons

TERRIBLE human resources. Deposited my check into someone elses account even though they were given proper information. North Lauderdale location was hardly ever open to take requests and requests took forever to fill. Improper discharge information that they have NEVER corrected and that error has caused me to be unable to utilize them as a reference. Left for medical reasons- they tell employers I was fired for non-attendance.

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TP Response
7y
We're glad to know that you're enjoying your stay at Teleperformance. We are committed to providing our employees a professional working environment wherein they are listened to, guided and given support by the management. Please share your feedback with us at LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com. Best regards and we wish you success in the future.
2.0
Jul 14, 2015

iOS tier 1 advisor

Recommend
CEO approval
Business Outlook

Pros

Get to help people, all the answers are in an easy to navigate system, get to learn about Apple technology, awesome upper management, pretty lax for a call center.

Cons

Horrible supervisors (at least for iOS tier 1), can't miss any time in first 3 months, no coaching for calls, talk to their friends too much so its hard to ask them questions, don't do their jobs.

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TP Response
7y
Thank you for your comments and letting us know how you are doing. We wanted to make it up to you and we hope you can share this to us via our LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com so that we conduct an investigation and address the issue.
3.0
Jul 13, 2015

SMEAD

Recommend
CEO approval
Business Outlook

Pros

Learning new information to help direct individuals to be the best they can be to provide to members, teamwork, and essentials.

Cons

No sharing all performance duties among each representative. Knowing what you;re hired for but the company throws another line of business towards your normal duties and you don't have a license to perform those duties but want you to do anyways without providing a differential..

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TP Response
7y
We are sorry to know you felt that way. We see to it employees are compensated properly. Kindly share this to us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com.
Viewing 73723 - 73725 of 74,220 Reviews

Glassdoor has 100,162 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.