Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

88% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13830) , Customer Service Representative (CSR) (5127) , Customer Service Agent (2577) , Analyst (1525) , Customer Service (1470) , Expert em Interação (1404) , Content Moderator (1236) , Supervisor (1105) , Call Center Agent (1067) , Customer Service Associate (931) , Agent (894) , Team Leader (812) , Executive (777) , Operations Customer Expert 1 (692) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1992 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1797 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1764 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1248 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3754 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2471 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1501 reviews)); "Bad managment and supervisor." ((in 503 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 380 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

TP reviews

4.4

88% would recommend to a friend

(74,220 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

TP has an employee rating of 4.4 out of 5 stars, based on 74,220 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

74K reviews

1.0

Jun 30, 2015

It's the worst place in the world to work!!! They don't care about the employees at all..Very unprofessional place..

Team leader

Recommend

CEO approval

Business Outlook

Pros

The security ..... and the cleaning people that will be all I can say for Pros you may met a great friend or two but other than that keep it Co worker friendly

Cons

The pay sucks for agents and Team Leads ...poor communication!! Horrible turnover rate.. always loses accounts because of poor management and communication skills.. and the parking sucks

TP Response

7y

Thank you for your honest review. Your feedback is very important for us. We will re-assess our work environment and employee packages to make it favorable for our employees.

3.0

Jun 30, 2015

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Bonuses are good. Room to move around and gain experience. Be on time and they will love you. Good training. Good location. Knowledgeable staff.

Cons

People aren't professional. Good offered is horrible even though they have an amazing cafeteria space. Not using it to full capacity considering how many employees work here.

TP Response

9y

Thank you very much for taking time to write that review! Our aim is to see to it our employees are enjoying a positive and supportive environment while being rewarded opportunities for career advancement. If you want to provide us additional feedback, kindly go to http://bit.ly/TPHR-form. Thank you!

1.0

Jun 30, 2015

Horrible

Customer service representative - tech support

Recommend

CEO approval

Business Outlook

Pros

Benefits were ok. Gave me some tech support experience that I Have continued to use.

Cons

Management unwilling to work with students, call handle time was impossible to make.

TP Response

7y

Thank you for your honest review. We always make sure that our employees are being taken cared of and listened to while being rewarded with the proper incentives and great opportunities for career growth. However, it seems that this was not your experience. We will look into this and make sure to make improvements.

Viewing 73732 - 73734 of 74,220 Reviews

Jobs at TP

Customer Care Representative

TP

TP reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It's the worst place in the world to work!!! They don't care about the employees at all..Very unprofessional place..

Customer service agent

Horrible

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