TP reviews

4.4

88% would recommend to a friend

(73,973 total reviews)

Jorge Amar

96% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 73,973 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

74K reviews
2.0
Aug 28, 2009
Recommend
CEO approval
Business Outlook

Pros

Tuition reimbursement for full time employees Decent starting pay Good training program (four weeks) Fixed schedules and promotions Good environment

Cons

The management and several businesses are half honest at best. I had been kicked out of the program (as well as several others) I needed to clock in and thus do my work and get paid for it, but the HR rep and the managers told me to just keep working until they can get it fixed. After the first day, they told us not to come to work until they could get it fixed. After about 2 weeks of endless calling with only promises of something being done but nothing being done, I decided to find another job. After about 7 weeks, they called me to tell me they got my program back up so I can clock in properly even though I put in my two weeks long before they called me. After a couple years, I came to find out that they listed me as terminated for no-show. There are close to zero ways to advance within the company.

2.0
Nov 19, 2008
Recommend
CEO approval
Business Outlook

Pros

Teleperformance USA in Columbia dos not discriminate on their hiring. The knowledge you get from the training and the job in general can help you when you decide to move somewhere else as the technical skills are widely sorted by companies like Verizon and time warner

Cons

benefits for employees are worse than those of senior management

avatar
TP Response
8y
We appreciate your feedback and we see to it employees are enjoying the corresponding benefits provided by the company. We're sorry we didn't meet your expectations but we wish you all the best for the future!
1.0
Nov 5, 2008
Recommend
CEO approval
Business Outlook

Pros

Its a great place to learn the basics of troubleshooting and handling customers. They don't require hardly any knowledge, and pay more than minimum wage.

Cons

In Columbia SC it was a terrible working condition. Teleperformance, made it much worse than it was before. There is no personal work space and all equipment is shared. The insurance was terribly expensive, and not worth it.

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