Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

88% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13806) , Customer Service Representative (CSR) (5122) , Customer Service Agent (2570) , Analyst (1525) , Customer Service (1466) , Expert em Interação (1401) , Content Moderator (1234) , Supervisor (1102) , Call Center Agent (1067) , Customer Service Associate (925) , Agent (894) , Team Leader (811) , Executive (776) , Operations Customer Expert 1 (690) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2003 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1793 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1778 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Good workplace and good environment" ((in 1255 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3811 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1476 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 367 reviews)); "Poor communication and dropping classes with little notice" ((in 281 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

TP reviews

4.4

88% would recommend to a friend

(73,959 total reviews)

Jorge Amar

96% approve of CEO

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

TP has an employee rating of 4.4 out of 5 stars, based on 73,959 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

74K reviews

3.0

Oct 6, 2009

Review

Customer care representative

Recommend

CEO approval

Business Outlook

Pros

The interaction with so many different people on a daily basis is extremely rewarding and the bulk of the job is enjoyable .

Cons

The opportunities and remuneration are practically non-existent. This slowly de-motivates employees leading to increased "job dissatisfaction" The lack of structure for job progression also adds to levels of frustration amongst staff.

TP Response

8y

We appreciate your candidness and we see to it to reward hardworking employees with opportunities for career advancement so that they will be encouraged to work harder. Kindly share your feedback with us at http://bit.ly/TPHR-form. Rest assured, this will be dealt with and proper actions will be taken.

1.0

Oct 4, 2009

Modern-day sweatshop!

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

No physical exertion--you just sit on your butt at least 8 hours talking on the phone. Most employees are obese due to this.

Cons

Constant verbal abuse by customers AND management. Ridiculous amount of turnover so always new (and often questionable) co-workers, many of which are just out of prison or can't get hired anywhere else. ZERO respect from management--unrealistic expectations of underpaid employees.

TP Response

8y

Thank you for sharing your opinion. We are committed to providing our employees a stable job wherein they are treated well, compensated properly and provided support. We do not allow any form of harassment or abuse in the workplace. If there are any other issues that need to be addressed, kindly go to http://bit.ly/TPHR-form. Rest assured, we will be doing proper investigation and will take the necessary steps to rectify the issue.

4.0

Sep 25, 2009

Great People

Trainer

Recommend

CEO approval

Business Outlook

Pros

Good people, good training. Really nice environment good equipment for most of the time. Good location close to the metrocentre.

Cons

Pay is not good at all. Expected to work outside of your hours for little acknowledgement and of course little pay.

TP Response

8y

Thank you for taking time to write that review. We are committed to providing our employees a positive and supportive environment and ensuring they are equipped with the proper training, skills and equipment needed to be able to do their job. We would appreciate if you can share your feedback with us at http://bit.ly/TPHR-form. Thank you and have a great day!

Viewing 73945 - 73947 of 73,959 Reviews

Jobs at TP

Healthcare Customer Service Representative - Remote

Vereinigte Staaten von Amerika

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Remote --- Automotive Customer Service Representative

Vereinigte Staaten von Amerika

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Sales & Customer Service Representative - Remote

Remote

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Healthcare Customer Service Representative - Remote

Tennessee

View job

Customer Care Representative

Vereinigte Staaten von Amerika

TP

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Modern-day sweatshop!

Great People

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