TP reviews

4.4

88% would recommend to a friend

(73,972 total reviews)

Jorge Amar

96% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 73,972 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

74K reviews
4.0
Mar 3, 2014

Opportunity for the Persistent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

After long tenure, benefits are nice Ample opportunities to learn and develop skills Excellent for networking

Cons

Culture consistency is non-existent Compensation is questionable at times considering tenure, responsibilities and market averages

3.0
Feb 25, 2014

Not the worst call center.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They offer paid training. There are plenty of positions always opening up to allow advancement with the company.

Cons

Health insurance I have heard is not worth it, because of cost. For an agent level job, you have scheduled breaks and lunches that you have to adhere by. When losing a project, it is likely they will put you in a position with a somewhat modest change in pay, which is very frustrating. Hours may also be cut for poor attendance.

4.0
Jan 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Teleperformance offers an opportunity to get your foot in the door of the customer service field. With several different programs available to apply for, you can gain entry into a field of your choosing. Stay long enough and you have the opportunity to get off of the floor and into the next echelon of troubleshooting.

Cons

Working at any telephone-based customer service company requires a lot of patience, especially if you are on the troubleshooting end of the spectrum. This company is no different. Be prepared to deal with customers ranging from mildly annoyed to irate and with little to no experience with the products that they currently own.

avatar
TP Response
8y
Thank you for the positive review. We see to it to equip our employees with enough training and skills so they can do their job effectively and be prepared for future career opportunities. Best regards and we wish you success in the future.
Viewing 73951 - 73953 of 73,972 Reviews

Glassdoor has 99,871 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.