TP Customer Service Agent (CSA) reviews

4.7

95% would recommend to a friend

(75 total reviews)

Jorge Amar

Not enough data to show CEO approval

84% positive business outlook

Customer Service Agent (CSA) employees have rated TP with 4.7 out of 5 stars, based on 75 company reviews on Glassdoor. This indicates that most Customer Service Agent (CSA) professionals have an excellent working experience there. TP is rated 27% above average by Customer Service Agent (CSA) professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

75 reviews
1.0
Nov 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Absolutely nothing. They only care for KPI'S and Csat score.

Cons

Horrible culture. They obtain a clean desk policy and you are not allowed to have with you bo personal object. You can only have your coffee or a bottle of a water. If you are on this time of mont you have got to go from 1st or second floor to ground floor to the lockers just to get a napkin or sanitary pads from your purse. Just stay away

5.0
Nov 1, 2024

Good opportunities

Recommend
CEO approval
Business Outlook

Pros

Work-life balance is maintained and there is no stress while working. good opportunities to shape your career and develop your skills & competency to the required levels through training programs.

Cons

Less chance to get promoted.

avatar
TP Response
1y
Thank you for your review and for letting us know how we are doing. Best regards!
4.0
Sep 18, 2024
Recommend
CEO approval
Business Outlook

Pros

healthy environment Good salary for starters Good compensation

Cons

None, they're good None None

avatar
TP Response
1y
Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!
Viewing 7 - 9 of 75 Reviews

Glassdoor has 100,691 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.