Is TP a good company to work for as a Customer Service?

Customer Service professionals working at TP have rated their employer with 4.4 out of 5 stars in 1,144 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TP .

Does TP pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,144 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service salaries and benefits at TP .

How happy are Customer Service professionals working at TP?

91% of Customer Service employees at TP would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service professionals have also rated TP with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13830) , Customer Service Representative (CSR) (5126) , Customer Service Agent (2575) , Analyst (1525) , Customer Service (1471) , Expert em Interação (1402) , Content Moderator (1235) , Supervisor (1105) , Call Center Agent (1067) , Customer Service Associate (929) , Agent (895) , Team Leader (812) , Executive (777) , Operations Customer Expert 1 (692) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1990 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1783 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1775 reviews)); "The trainings are good and allow us to be fully operational when the work starts." ((in 1469 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1284 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3826 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2467 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1488 reviews)); "Bad managment and supervisor." ((in 499 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews))

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TP

TP Customer Service reviews

4.4

91% would recommend to a friend

(1,144 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Senior management

4.3

Compensation and benefits

4.2

Work/Life balance

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,144 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service. professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Oct 14, 2019

It is very good company and good enivorment also and nice place to work.

Customer service

Recommend

CEO approval

Business Outlook

Pros

Nice TEAM LEADER so that why. Nice people .

Cons

Yes its very good company also hr is also good communicted by candidate.

TP Response

We are glad to know that you are enjoying your stay here at TP. Please rest assured that we are always working on improving our employee' work-life balance. Have a great day!

2.0

Aug 7, 2019

Nice buildings, sweatshop culture

Customer service

Recommend

CEO approval

Business Outlook

Pros

In some departments you might learn something useful for your next job

Cons

Bullying tactics from supervisors to push targets Training is a joke Depending on the client overtime is not always paid

TP Response

Thank you for bringing this to our attention. We find your review alarming and we hope that you could share more details with us via http://bit.ly/TPHR-newform in order for us to conduct an investigation.

1.0

Aug 2, 2019

Dreadfull

Customer service

Recommend

CEO approval

Business Outlook

Pros

No Pros to working for teleperformance whatsoever

Cons

bad management, Bad communication, Consistent training outdated, dreadful HR, Impossible to get references. Two Faced.

TP Response

Thank you for bringing this to our attention. May we request that you share more details about your experience here in TP via http://bit.ly/TPHR-newform in order for us to conduct an investigation and make improvements. Best regards.

Viewing 1090 - 1092 of 1,144 Reviews

Jobs at TP

Customer Care Representative

Customer Service Representative - Remote

United States

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Sales & Customer Service Representative - Remote

Remote

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TP Customer Service reviews

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Reviews by job title

It is very good company and good enivorment also and nice place to work.

Nice buildings, sweatshop culture

Dreadfull

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