TP Customer Service reviews

4.4

91% would recommend to a friend

(1,143 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,143 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service. professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Jun 3, 2019
Recommend
CEO approval
Business Outlook

Pros

so please first let me do it

Cons

after this, I will be able to say something

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TP Response
6y
We are glad to know that you consider TP as a great place to work. We would like to thank you for doing your best in making sure to provide excellent customer service to our clients' customers. All the best and have a nice day!
1.0
May 29, 2019

bad taste

Recommend
CEO approval
Business Outlook

Pros

lisbon is a sunny place

Cons

Working here is like taking a cancer: try to be happy and you will die later. If you are lucky, you will be dismissed during the training, because they take more people than what they need, then they find an excuse and send you home without paying flight and expenses. If you are not lucky, you will join the company of the rabbid dogs, basically you become a slave without rights and you will have to see every day these faces of freaks until you will replace every coffee morning with a vomit.

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TP Response
6y
Hello, your review is very alarming for us. Throughout the years Teleperformance Portugal has been considered one of the best companies in the Contact Center industry and has also been considered nine times the best company to work for in Portugal. So if you want to share more details about your experience, kindly share this with us via https://www.teleperformance.com/en-us/contact-us/ . This way, we can investigate, solve it and continue to create and develop a Great Place to Work. Teleperformance Portugal
1.0
May 22, 2019

Worst time working here

Recommend
CEO approval
Business Outlook

Pros

no pros at all working for this company

Cons

No understanding of employee requirements. Low wage and long hours Terrible and insensitive management

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TP Response
6y
Thank you for sharing this feedback and we are sorry to find out that you did not have a good experience here in TP. We will look into our company rules and our working environment and make sure to make improvements. All the best.
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Glassdoor has 100,096 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.