Is TP a good company to work for as a Customer Service?

Customer Service professionals working at TP have rated their employer with 4.4 out of 5 stars in 1,144 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TP .

Does TP pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,144 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service salaries and benefits at TP .

How happy are Customer Service professionals working at TP?

91% of Customer Service employees at TP would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service professionals have also rated TP with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13830) , Customer Service Representative (CSR) (5126) , Customer Service Agent (2575) , Analyst (1525) , Customer Service (1471) , Expert em Interação (1402) , Content Moderator (1235) , Supervisor (1105) , Call Center Agent (1067) , Customer Service Associate (929) , Agent (895) , Team Leader (812) , Executive (777) , Operations Customer Expert 1 (692) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1987 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1800 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1780 reviews)); "The trainings are good and allow us to be fully operational when the work starts." ((in 1488 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1242 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3792 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2456 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1510 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 358 reviews)); "Poor communication and lack of support" ((in 285 reviews))

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TP

TP Customer Service reviews

4.4

91% would recommend to a friend

(1,144 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Senior management

4.3

Compensation and benefits

4.2

Work/Life balance

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,144 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service. professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Mar 10, 2019

Good concept bad portrays

Customer service

Recommend

CEO approval

Business Outlook

Pros

The job itself was an easy one once properly trained

Cons

They have a great concept but mediocre management that does not live to that promise.

TP Response

Thank you for bringing this to our attention. We see to it employees are treated properly and equally while given management support, competitive income and great incentives. Thank you for bringing this to our attention. Kindly share this with us via http://bit.ly/TPHR-newform and we will make sure to take all these into consideration moving forward. All the best.

4.0

Feb 24, 2019

Nice working environment

Customer service

Recommend

CEO approval

Business Outlook

Pros

Friendly office in great location.

Cons

Poor salary and you're just another number to management.

TP Response

Thank you for your review and letting us know how we are doing. Best regards!

1.0

Feb 4, 2019

Worst place ever

Customer service

Recommend

CEO approval

Business Outlook

Pros

The people you work with

Cons

Worst place to work, incredibly bias towards certain members of staff, team leaders don’t care, only some are decent. 10 minutes a day to go to the bathroom. Team leaders don’t care about issues, don’t believe what they say in training.

TP Response

We're sorry to learn about your experience with us. We aim to provide employees with a management who will be able to assist them. We would like to hear more from you. Kindly share this with us via http://bit.ly/TPHR-newform. Thank you.

Viewing 1099 - 1101 of 1,144 Reviews

Jobs at TP

Customer Care Representative

Vereinigte Staaten von Amerika

Customer Service Representative - Remote

Vereinigte Staaten von Amerika

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Remote --- Automotive Customer Service Representative

Remote

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