Is TP a good company to work for as a Customer Service Representative/Agent?

Customer Service Representative/Agent professionals working at TP have rated their employer with 4.4 out of 5 stars in 31 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative/Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative/Agent interview questions at TP .

Does TP pay Customer Service Representative/Agent employees well?

Customer Service Representative/Agent professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 31 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Customer Service Representative/Agent salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13866) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1243) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2023 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1267 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2449 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and lack of support" ((in 291 reviews))

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TP Customer Service Representative/Agent reviews

4.4

92% would recommend to a friend

(31 total reviews)

Jorge Amar

Not enough data to show CEO approval

92% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (31 reviews)

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Customer Service Representative/Agent employees have rated TP with 4.4 out of 5 stars, based on 31 company reviews on Glassdoor. This indicates that most Customer Service Representative/Agent professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Representative/Agent professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

31 reviews

5.0

Sep 19, 2022

It's fine

Agent customer service representative

Recommend

CEO approval

Business Outlook

Pros

- it is good for first timers - friendly work environment - the staffs and management are good - alot of incentives (?) - hands on staffs

Cons

- maybe some toxic workmates

5.0

Sep 19, 2022

work from home opportunity

Agent customer service representative

Recommend

CEO approval

Business Outlook

Pros

good for newbie, fun work place , decent benefits

Cons

lack of accommodation or understanding for physical and mental disabilities

5.0

Sep 19, 2022

Great working here

Agent customer service representative

Recommend

CEO approval

Business Outlook

Pros

The best thing on this company are given me opportunity to work since im broke from the pandemic

Cons

Not all i dont have any bad feedback

Viewing 13 - 15 of 31 Reviews

Jobs at TP

Healthcare Customer Service Representative - Remote

Tennessee

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Customer Service Representative - On Site

Customer Service Representative - Onsite

Customer Service Representative - Onsite

Customer Service Representative - Onsite

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TP Customer Service Representative/Agent reviews

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It's fine

work from home opportunity

Great working here

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