Is TP a good company to work for as a Customer Service?

Customer Service professionals working at TP have rated their employer with 4.4 out of 5 stars in 1,151 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TP .

Does TP pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,151 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service salaries at TP.

How happy are Customer Service professionals working at TP?

91% of Customer Service employees at TP would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service professionals have also rated TP with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13864) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2014 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1802 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1521 reviews)); "Good workplace and good environment" ((in 1255 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2468 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1519 reviews)); "Supervisors pay is too close to that of an agent when Supervisors have more responsibility." ((in 512 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews))

TP Customer Service reviews

4.4

91% would recommend to a friend

(1,151 total reviews)

Jorge Amar

95% approve of CEO

82% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,151 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service. professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Nov 12, 2025

Agent

Customer service

Recommend

CEO approval

Business Outlook

Pros

Disponible Disciplina Empático Solidaridad Honesto

Cons

48 horas semanales y deberías se menos

TP Response

7mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #EstoEsTP

5.0

Nov 12, 2025

Teleperformance

Customer service

Recommend

CEO approval

Business Outlook

Pros

A lot of benefits Good and fair payment

Cons

Too much hours Too much updates

TP Response

7mo

👋🏻 Hi, thanks for your comment, we will take it into consideration. ✍🏻 We are improving every day to remain one of the top 5 companies to work for in Latin America by Great Place To Work. 😎🔝 Greetings! #EstoEsTP

5.0

Nov 12, 2025

Una experiencia maravillosa

Customer service

Recommend

CEO approval

Business Outlook

Pros

Es una empresa muy acogedora, con una política inclusiva muy marcado, una ambiente laboral excepcional

Cons

Hay alguna campañas que pueden ser muy pesadas, la organización en el tema de las herramientas para formación podría mejorarse, cumplirse los tiempos establecidos para cada proceso en temas de contratacion

Viewing 151 - 153 of 1,151 Reviews

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TP Customer Service reviews

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Teleperformance

Una experiencia maravillosa

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