Is TP a good company to work for as a Customer Service?

Customer Service professionals working at TP have rated their employer with 4.4 out of 5 stars in 1,151 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TP .

Does TP pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,151 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service salaries at TP.

How happy are Customer Service professionals working at TP?

91% of Customer Service employees at TP would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service professionals have also rated TP with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13864) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1250) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2014 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1802 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1521 reviews)); "Good workplace and good environment" ((in 1255 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2468 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1519 reviews)); "Supervisors pay is too close to that of an agent when Supervisors have more responsibility." ((in 512 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews))

TP Customer Service reviews

4.4

91% would recommend to a friend

(1,151 total reviews)

Jorge Amar

95% approve of CEO

82% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,151 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service. professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

1K reviews

3.0

Nov 12, 2025

Tp Love

Customer service

Recommend

CEO approval

Business Outlook

Pros

Diversidad Constancia Oportunidad Unió Ambiente

Cons

No aplica No aplica No aplica No aplica No aplica

TP Response

3mo

👋🏻 Hola, gracias por tu comentario, nos aseguraremos de tenerlo en cuenta para mejorar cada uno de nuestros servicios día a día. ✍🏻 ¡Saludos! #MadeForMore

5.0

Nov 12, 2025

Glassdoor

Customer service

Recommend

CEO approval

Business Outlook

Pros

good, profitable, salary, vast job opportunities

Cons

tracking application, not widely searchable,

TP Response

7mo

Thank you for taking the time to review TP. It's fantastic to hear of your positive experience.

5.0

Nov 11, 2025

Manejo de chats e emails

Customer service

Recommend

CEO approval

Business Outlook

Pros

1. Comunicación clara y formal: Permite redactar mensajes pensados y bien estructurados, evitando malentendidos que suelen darse en llamadas o chats. 2. Registro de información: Cada intercambio queda guardado, lo cual sirve como respaldo y evidencia en caso de aclaraciones o seguimientos. 3. Organización del trabajo: Puedes gestionar y priorizar tareas fácilmente con bandejas de entrada, etiquetas, carpetas y recordatorios. 4. Flexibilidad laboral: El trabajo por correo electrónico suele poder hacerse de manera remota, ideal para el teletrabajo o empleos híbridos. 5. Ahorro de tiempo: Permite atender varios asuntos a la vez sin necesidad de interrupciones constantes (como llamadas o reuniones).

Cons

1. Falta de comunicación inmediata: A diferencia de una llamada o chat, la respuesta puede tardar, lo que puede generar demoras o malentendidos. 2. Posibilidad de malinterpretaciones: Al no tener tono de voz ni gestos, un mensaje puede parecer frío o confuso si no se redacta con cuidado. 3. Sobrecarga de correos: En algunos puestos se reciben decenas o cientos de emails al día, lo que puede generar estrés y desorganización. 4. Menor interacción humana: La comunicación es más impersonal, lo que puede hacer que el trabajo se sienta solitario o monótono. 5. Errores de envío o redacción: Un correo enviado por error o con un tono inadecuado puede causar problemas serios con clientes o superiores.

Viewing 154 - 156 of 1,151 Reviews

Jobs at TP

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Remote --- Customer Service Representative

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Remote Customer Service Representative

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Pre-Licensed Customer Service Representative - Remote

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