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      TP

      Engaged Employer

      TP Trainer/Client Operations Supervisor reviews

      4.5

      91% would recommend to a friend

      (536 total reviews)

      Jorge Amar

      73% approve of CEO

      89% positive business outlook

      Ratings by demographic groups

      Trainer/Client Operations Supervisor employees have rated TP with 4.5 out of 5 stars, based on 536 company reviews on Glassdoor. This indicates that most Trainer/Client Operations Supervisor professionals have an excellent working experience there. TP is rated 21% above average by Trainer/Client Operations Supervisor professionals compared to other employers within the Management & Beratung industry (3.7 stars).

      Reviews by job title

      536 reviews
      5.0
      Dec 13, 2023

      Really the best place to work!!

      Trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love my job with Teleperformance, and have had nothing but a great experience from the start. They have amazing and supporting leadership, and if you ever need anything or have an issue they are always happy to do what they can to assist. I have learned so much just from the leadership alone. With so many work from home they still have a great employee engagement for everyone. Our engagement team works hard to help everyone feel welcome and engaged with monthly birthday parties. They also work hard with Teleperformance Citizens of the World to give back to families not only within the company, but to so many around the world. The global aspect with Teleperformance is wonderful. To get to work with so many people from around the world. They also help to encourage career growth within the company, and guide you to move up with promotions. I have worked so many jobs and never had the respect, kindness, and support I have with Teleperformance.

      Cons

      I am sorry but i do not have any cons.

      avatar
      TP Response
      2y
      Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us!
      1.0
      Dec 7, 2023

      No Position Security No Matter How Many Years in Position or How Successful You Are

      Trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The one Pro I will give is not to the Teleperformance Company but to all the employees who still give it their all every single day because they believe in helping the customers/members they help every single day because those customers/members sacrifice their lives for us. So to all the Employees who put up with so much to get to where you are at today, I thank you so much for caring for the customers/members and you are deserve so much better.

      Cons

      I have had always worked hard throughout my life and I brought 23 Years of Management, Recruiting, Training, and Customer Experience with me when I came to Teleperformance. I told them what my goals were and over the almost 10 years I have been with the Company I have worked hard for them and have been successful in my position. Today I realized No matter how hard you have worked for them, No matter how successful you continue to be, and No matter how long you have been in your position (8+years) when your position is no longer required due to Line of Business Changes by the contracted Company but there is someone that is less experienced then you and has not been in position as long (2 years) that they get to stay in the department because they just trained to take over a Line of Business they did keep but for me who has been in the department for 8 years gets told they are being moved to an Agent at the beginning of the New Year. This also happened to my Co-Worker that has worked in the department for 7 1/2 years. But of course when a position comes up we will be told so we can apply for it....Talk about Merry Christmas to Us. So, no matter the hard work you put in, are the really good work you do, or the many years you are in position (tenure), none of it counts here because you are just one moment from being Praised for being Amazing at your Job to being told you are going to be put back down to an Agent after 8+ years of working your way up, proving yourself, working extra hours away from your family, to get a huge slap in the face in the end as a Thank You for all you have done. I have never been so hurt by a Company nor a Manager that I Trusted. Please do not waste your time and energy like I have working for this Company, find a place where you are not just thrown away after giving them everything for so many years, find a Company that will Thank You and Show You their Thanks by Treasuring Your Talents and Continuing Your Growth and Development.

      avatar
      TP Response
      2y
      We care deeply about our people and we are sorry we were not able to match your expectations. We would like to connect with you to discuss what can be done and make sure this doesn’t happen again in the future. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so, we can work with you to resolve this issue as quickly as possible. Thank you for your feedback!
      Viewing 214 - 216 of 536 Reviews
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