TP Customer Service Representative CSR reviews

4.4

91% would recommend to a friend

(4,679 total reviews)

Jorge Amar

98% approve of CEO

84% positive business outlook

Customer Service Representative (CSR) employees have rated TP with 4.4 out of 5 stars, based on 4,679 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

5K reviews
5.0
Oct 27, 2025
Recommend
CEO approval
Business Outlook

Pros

• Supportive and approachable team — everyone is willing to help and share knowledge. • Opportunities to learn and grow, especially for those who take initiative. • Good work-life balance and understanding management. • The company values collaboration and encourages open communication. • Competitive benefits and a positive workplace culture.

Cons

None that I can think of

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TP Response
8mo
Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!
4.0
Oct 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Im a new hired agent but regarding for the positive experience that i see in this company is, very hospitable and they provided our needs since day of our training up until now.

Cons

And my negative experience is during taking the AI practice tool for calls I've experienced technical issues talking with them.

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TP Response
8mo
Hi there! For PC and connection issues, kindly inform your supervisor and site IT for prompt assistance. You can also reach out to our toll-free hotline at #8353. Thank you.
4.0
Oct 23, 2025
Recommend
CEO approval
Business Outlook

Pros

This is a great training ground for people who are starting their career in the BPO industry.

Cons

Some accounts have low salary compensations.

avatar
TP Response
8mo
Hi there. We appreciate you dropping by to provide your feedback.
Viewing 232 - 234 of 4,679 Reviews

Glassdoor has 100,830 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.