Is TP a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at TP have rated their employer with 4.4 out of 5 stars in 4,679 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative CSR Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at TP .

Does TP pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at TP with 4.2 out of 5 stars based on 4,679 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13887) , Customer Service Representative (CSR) (5150) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1989 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1770 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Good environment is good." ((in 1254 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3779 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2480 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1517 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews)); "Poor communication and lack of support" ((in 283 reviews))

TP Customer Service Representative CSR reviews

4.4

91% would recommend to a friend

(4,679 total reviews)

Jorge Amar

98% approve of CEO

84% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Customer Service Representative (CSR) employees have rated TP with 4.4 out of 5 stars, based on 4,679 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

5K reviews

5.0

Oct 22, 2025

“What I Learned from My First Job Experience”

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good salary and benefits Provides training and promotion opportunities

Cons

Work can be stressful and fast-paced

4.0

Oct 22, 2025

Teleperformance PH

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

• One day hiring process • Attentive and friendly environment • Good compensation and benefits • 1 day advance for payout

Cons

• Waited too long for your turn to do the interview & assessment.

TP Response

8mo

Hi there. We appreciate you dropping by to provide your feedback.

5.0

Oct 22, 2025

Glassdoor Survey

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

My time here during training is truly a good experience even for a newbie like me especially having a trainer that really helps us and guide us, from basics to a slightly complex one. It's a good experience and learning so far.

Cons

As for now there's nothing negative that comes to mind during my training here so we'll see in the near future

TP Response

8mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

Viewing 235 - 237 of 4,679 Reviews

Jobs at TP

Healthcare Customer Service Representative - Remote

Tennessee

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Healthcare Customer Service Representative - Remote

Vereinigte Staaten von Amerika

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Remote---Sales/Customer Service Representative-English

Vereinigte Staaten von Amerika

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Customer Service Representative - Remote

Vereinigte Staaten von Amerika

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Healthcare Customer Service Representative - Remote

Vereinigte Staaten von Amerika

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TP

TP Customer Service Representative CSR reviews

Company ratings over time

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Reviews by job title

“What I Learned from My First Job Experience”

Teleperformance PH

Glassdoor Survey

Jobs at TP

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