Is TP a good company to work for as a Senior Customer Service Associate?

Senior Customer Service Associate professionals working at TP have rated their employer with 4.3 out of 5 stars in 167 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Senior Customer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Senior Customer Service Associate interview questions at TP .

Does TP pay Senior Customer Service Associate employees well?

Senior Customer Service Associate professionals rate their compensation and benefits at TP with 4.1 out of 5 stars based on 167 anonymously submitted employee reviews. This is 4.8% worse than the company average rating for salary and benefits. Find out more about Senior Customer Service Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1808 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1498 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2478 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1524 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Senior Customer Service Associate reviews

4.3

84% would recommend to a friend

(167 total reviews)

Jorge Amar

100% approve of CEO

74% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (167 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Senior Customer Service Associate employees have rated TP with 4.3 out of 5 stars, based on 167 company reviews on Glassdoor. This indicates that most Senior Customer Service Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Senior Customer Service Associate professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

167 reviews

3.0

Apr 18, 2023

Great work spot

Senior customer service associate

Recommend

CEO approval

Business Outlook

Pros

Friendly senior officials ready to guide

Cons

Nothing to say in negati e

TP Response

3y

Thank you for sharing your review. All the best!

3.0

Apr 12, 2023

Work-friendly environment

Sr customer service associate

Recommend

CEO approval

Business Outlook

Pros

They provide all facilities and a relaxed environment to focus on your work when required most. Job security is there for sure.

Cons

For your first job it's decent to work but pay is low compared to other companies. Very busy call center with back to back calls. Management is not that helpful as well.

TP Response

3y

Thank you for sharing your review. All the best!

4.0

Mar 7, 2023

Good support from my team

Senior customer service associate

Recommend

CEO approval

Business Outlook

Pros

Good attitude and support from organisation

Cons

Nothing to say and can improve knowledge but salary less

TP Response

3y

Thank you for your review and for letting us know how we are doing. Best regards!

Viewing 55 - 57 of 167 Reviews

Jobs at TP

Customer Service Representative - Remote

United States

View job

Healthcare Customer Service Representative - Remote

United States

View job

Remote --- Customer Service Representative

Remote

View job

Remote Customer Service Representative

Remote

View job

Remote --- Automotive Customer Service Representative

Remote

View job

TP

TP Senior Customer Service Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great work spot

Work-friendly environment

Good support from my team

Jobs at TP

TP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

TP reviews FAQs

Jobs at TP