Is TP a good company to work for as a Senior Customer Service Associate?

Senior Customer Service Associate professionals working at TP have rated their employer with 4.3 out of 5 stars in 167 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Senior Customer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Senior Customer Service Associate interview questions at TP .

Does TP pay Senior Customer Service Associate employees well?

Senior Customer Service Associate professionals rate their compensation and benefits at TP with 4.1 out of 5 stars based on 167 anonymously submitted employee reviews. This is 4.8% worse than the company average rating for salary and benefits. Find out more about Senior Customer Service Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13874) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1985 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1783 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1773 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1492 reviews)); "Good environment is good." ((in 1291 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3820 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2495 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 361 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Senior Customer Service Associate reviews

4.3

84% would recommend to a friend

(167 total reviews)

Jorge Amar

100% approve of CEO

74% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Senior Customer Service Associate employees have rated TP with 4.3 out of 5 stars, based on 167 company reviews on Glassdoor. This indicates that most Senior Customer Service Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Senior Customer Service Associate professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

167 reviews

4.0

Jul 4, 2022

I found very family environment for employees.

Senior customer service associate

Recommend

CEO approval

Business Outlook

Pros

Great opportunity to grow a career in a reputable company.

Cons

Water drinking facilities must be given on the floor.

TP Response

3y

Your feedback is very important to us and we hope you can share this via our http://bit.ly/TPHR-newform in order for us to improve our employee offers. Thank you."

4.0

Jun 28, 2022

good company to start for

Senior customer service associate

Recommend

CEO approval

Business Outlook

Pros

goodcompany to work and start your career

Cons

nobad things any till now

1.0

Jun 26, 2022

Sr customer service associate

Senior customer service associate

Recommend

CEO approval

Business Outlook

Pros

Salary on time,work from home due to pandemic.

Cons

Pathetic level of management,if it's there software issue thene also we have to extend the shift, everyday working 10hrs of shift,fells like really frustrating, management people talk such senseless thinks after knowing the things if they have low data of production they ask for ur target after knowing they don't have the flow.if you want to work in such organisation go for it.and the work don't justify the pay which has been offer to us.

TP Response

3y

We are sorry to hear about your experience with our management team. We take all feedback seriously and will use it to make sure our managers are held accountable. We strive to create a positive and supportive workplace where all employees feel valued and respected. If you have any further concerns, please do not hesitate to contact us directly so that we can address them promptly. Thank you for bringing this matter to our attention! . You can get in touch with us via our http://bit.ly/TPHR-newform .

Viewing 70 - 72 of 167 Reviews

Jobs at TP

Customer Service Representative - Remote

Vereinigte Staaten von Amerika

View job

Remote --- Customer Service Representative

Remote

View job

Remote Customer Service Representative

Remote

View job

Healthcare Customer Service Representative - Remote

Vereinigte Staaten von Amerika

View job

Remote --- Automotive Customer Service Representative

Remote

View job

TP

TP Senior Customer Service Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

I found very family environment for employees.

good company to start for

Sr customer service associate

Jobs at TP

TP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

TP reviews FAQs

Jobs at TP

Company ratings over time