Is TP a good company to work for as a Senior Desktop Engineer?

Senior Desktop Engineer professionals working at TP have rated their employer with 4.3 out of 5 stars in 77 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Senior Desktop Engineer Jobs at TP now and start preparing for your job interview by browsing frequently asked Senior Desktop Engineer interview questions at TP .

Does TP pay Senior Desktop Engineer employees well?

Senior Desktop Engineer professionals rate their compensation and benefits at TP with 3.6 out of 5 stars based on 77 anonymously submitted employee reviews. This is 17.7% worse than the company average rating for salary and benefits. Find out more about Senior Desktop Engineer salaries at TP.

How happy are Senior Desktop Engineer professionals working at TP?

90% of Senior Desktop Engineer employees at TP would recommend their employer to a friend. This rating has decreased by 4% in the past 12 months. Senior Desktop Engineer professionals have also rated TP with a 4.1 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13876) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1985 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1783 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1773 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1492 reviews)); "Good environment is good." ((in 1291 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3820 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2495 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 361 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Senior Desktop Engineer reviews

4.3

90% would recommend to a friend

(77 total reviews)

Jorge Amar

Not enough data to show CEO approval

80% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (77 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Senior Desktop Engineer employees have rated TP with 4.3 out of 5 stars, based on 77 company reviews on Glassdoor. This indicates that most Senior Desktop Engineer professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Senior Desktop Engineer professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

77 reviews

4.0

Mar 4, 2025

I love it here

Desktop engineer

Recommend

CEO approval

Business Outlook

Pros

Competitive salary Decent Workload Good management

Cons

No bonuses or incentives for support groups

TP Response

1y

Hi there. We appreciate you dropping by to provide your feedback.

3.0

Mar 4, 2025

Good

Desktop support engineer

Recommend

CEO approval

Business Outlook

Pros

Work life balance and environment friendly.

Cons

Limited access to IT tools.

TP Response

1y

Hi there! For PC and connection issues, kindly inform your supervisor and site IT for prompt assistance. You can also reach out to our toll-free hotline at #8353. Thank you.

5.0

Feb 24, 2025

Can't Complain

Desktop engineer

Recommend

CEO approval

Business Outlook

Pros

Great staff, lots of different people depending on site size. Understanding management, really appreciated our site VP, gave us plenty of encouragement and direction on how to lead and complete our job. While leading us to get the best result possible for clients. Big Shoutout to her, pleasure working with her!

Cons

Can be difficult to quickly catch up on various software and tech used by different clients. Can be a bit physically exerting depending on the day or deadline a task is due. Lack of documentation at times when solving problems.

TP Response

1y

Thank you for sharing your positive experience! We're committed to creating a great workplace, and your review encourages us to keep striving for excellence.

Viewing 13 - 15 of 77 Reviews

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TP Senior Desktop Engineer reviews

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