Is TP a good company to work for as a Support Engineer?

Support Engineer professionals working at TP have rated their employer with 4.7 out of 5 stars in 21 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Support Engineer Jobs at TP now and start preparing for your job interview by browsing frequently asked Support Engineer interview questions at TP .

Does TP pay Support Engineer employees well?

Support Engineer professionals rate their compensation and benefits at TP with 4.8 out of 5 stars based on 21 anonymously submitted employee reviews. This is 11% better than the company average rating for salary and benefits. Find out more about Support Engineer salaries and benefits at TP .

What are the top reviewed jobs at TP?

Customer Service Representative (13820) , Customer Service Representative (CSR) (5124) , Customer Service Agent (2572) , Analyst (1525) , Customer Service (1467) , Expert em Interação (1401) , Content Moderator (1234) , Supervisor (1104) , Call Center Agent (1067) , Customer Service Associate (928) , Agent (894) , Team Leader (811) , Executive (776) , Operations Customer Expert 1 (690) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2005 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1801 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1761 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1484 reviews)); "Good environment is good." ((in 1269 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3804 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1517 reviews)); "Bad managment and supervisor." ((in 507 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 387 reviews))

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TP

TP Support Engineer reviews

4.7

99% would recommend to a friend

(21 total reviews)

Jorge Amar

Not enough data to show CEO approval

98% positive business outlook

Ratings by category

4.8

Culture & values

4.8

Diversity & inclusion

4.8

Work/Life balance

4.8

Senior management

4.8

Compensation and benefits

4.8

Career opportunities

Support Engineer employees have rated TP with 4.7 out of 5 stars, based on 21 company reviews on Glassdoor. This indicates that most Support Engineer professionals have an excellent working experience there. TP is rated 27% above average by Support Engineer professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Reviews by job title

21 reviews

2.0

Jul 13, 2012

What a manager does in this company ?

Support engineer

Recommend

CEO approval

Business Outlook

Pros

Your colleagues are like a family. When you spent all your time in a company changes shifts at the end you rely more in your colleagues that in someone else.

Cons

Management ? HR ? Appraisals ? Just go to work and go back home. You can do that for years and nothing will change. Do not expect any development. They will tell you indirectly that they are happy with you but that's it.

3.0

Jul 12, 2011

ok

Support engineer

Recommend

CEO approval

Business Outlook

Pros

it is a friendly environment with the opportunity to work locally and to gain same experience in the area to you more interesting since the sector, as an out/in-source company , can vary

Cons

no many opportunities to grow in your career or to earn enough since the outsource account limits the number of positions available and the budget is imposed by the contract's agreements

TP Response

Thank you for the honest review. We see to it hardworking employees are given the opportunity to receive higher income and be rewarded with great career opportunities. If there are any other issues that need to be addressed, kindly go to http://bit.ly/TPHR-form. Rest assured, this will be dealt with and proper actions will be taken.

1.0

Jun 13, 2011

Teleperformance UK – “Acquired loads of resourceful knowledge - Now it's time to look for some other jobs.”

Support engineer

Recommend

CEO approval

Business Outlook

Pros

- Friendly and very good atmostphere to work. - Good place to develop technical skills, coaching skills, soft skills etc.

Cons

- Unfortunately, the main problem is pay review. The only way to get a pay rise is by applying for a new higher post available within team. Requesting a pay rise on the back of performance, achievements, workload, responsibilities and all other positive aspects that you have brought to the job is something that is NOT feasible and possible in the whole team. - You are NOT going to have any benefits and packages like most other companies may offer you.

TP Response

Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

Viewing 19 - 21 of 21 Reviews

Jobs at TP

Customer Engagement Specialist - On-site - Morning & Evenings shifts - Competitive hourly pay!

Customer Engagement Specialist - On-site - Morning & Evenings shifts - Competitive hourly pay!

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TP Support Engineer reviews

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What a manager does in this company ?

ok

Teleperformance UK – “Acquired loads of resourceful knowledge - Now it's time to look for some other jobs.”

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