TP Tech Support Agent reviews

3.9

63% would recommend to a friend

(245 total reviews)

Jorge Amar

Not enough data to show CEO approval

66% positive business outlook

Tech Support Agent employees have rated TP with 3.9 out of 5 stars, based on 245 company reviews on Glassdoor. This indicates that most Tech Support Agent professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Tech Support Agent professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

245 reviews
1.0
Jun 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Benefits were ok. Gave me some tech support experience that I Have continued to use.

Cons

Management unwilling to work with students, call handle time was impossible to make.

avatar
TP Response
7y
Thank you for your honest review. We always make sure that our employees are being taken cared of and listened to while being rewarded with the proper incentives and great opportunities for career growth. However, it seems that this was not your experience. We will look into this and make sure to make improvements.
1.0
Apr 25, 2015
Recommend
CEO approval
Business Outlook

Pros

They told you you gonna provided tech support and what is important to them are the sales, None

Cons

They do not care about the people only the client, Normal

avatar
TP Response
3y
Thank you for your honest review. Please share more details with us at our channel platform to help us continue to learn and improve. While it may not have had a happy ending, your time with us and feedback are truly valued. Take care.
3.0
Apr 7, 2015
Recommend
CEO approval
Business Outlook

Pros

They are good trainers. You can learn a lot about technical support and gain call center experience.

Cons

There are many phone calls to answer. Sometimes the customer are not polite.

Viewing 217 - 219 of 245 Reviews

Glassdoor has 100,630 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.