Question 1

Is TP a good company to work for as a Tech Support Agent?

Accepted Answer

Tech Support Agent professionals working at TP have rated their employer with 3.9 out of 5 stars in 245 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Tech Support Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Tech Support Agent interview questions at TP.

Question 2

Does TP pay Tech Support Agent employees well?

Accepted Answer

Tech Support Agent professionals rate their compensation and benefits at TP with 3.9 out of 5 stars based on 245 anonymously submitted employee reviews. This is 9.8% worse than the company average rating for salary and benefits. Find out more about Tech Support Agent salaries and benefits at TP.

Question 3

How happy are Tech Support Agent professionals working at TP?

Accepted Answer

63% of Tech Support Agent employees at TP would recommend their employer to a friend. This rating has decreased by 11% in the past 12 months. Tech Support Agent professionals have also rated TP with a 3.4 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.5 rating for culture and values and 4.0 rating for career opportunities.

Question 4

What are the top reviewed jobs at TP?

Accepted Answer

Customer Service Representative (13829), Customer Service Representative (CSR) (5127), Customer Service Agent (2577), Analyst (1525), Customer Service (1470), Expert em Interação (1404), Content Moderator (1235), Supervisor (1105), Call Center Agent (1067), Customer Service Associate (930), Agent (894), Team Leader (812), Executive (777), Operations Customer Expert 1 (692), CSA - Customer Service Associate (632)

Question 5

What are the pros of working at TP according to real employee reviews?

Accepted Answer

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1992 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1798 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1759 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1259 reviews))

Question 6

What are the cons of working at TP according to real employee reviews?

Accepted Answer

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3845 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2461 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1495 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 372 reviews)); "Poor communication and dropping classes with little notice" ((in 283 reviews))

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Crapppy workplace

I did seem like they had very strict policies during orientation, however, you feel comfortable after the first day.

horrible environment

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