Is TP a good company to work for as a Technical Support Agent?

Technical Support Agent professionals working at TP have rated their employer with 4.6 out of 5 stars in 2,118 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Technical Support Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Technical Support Agent interview questions at TP .

Does TP pay Technical Support Agent employees well?

Technical Support Agent professionals rate their compensation and benefits at TP with 4.5 out of 5 stars based on 2,118 anonymously submitted employee reviews. This is 4.5% better than the company average rating for salary and benefits. Find out more about Technical Support Agent salaries at TP.

How happy are Technical Support Agent professionals working at TP?

94% of Technical Support Agent employees at TP would recommend their employer to a friend. This rating has increased by 4% in the past 12 months. Technical Support Agent professionals have also rated TP with a 4.5 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.5 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13875) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1985 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1783 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1773 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1492 reviews)); "Good environment is good." ((in 1291 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3820 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2495 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 361 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Technical Support Agent reviews

4.6

94% would recommend to a friend

(2,118 total reviews)

Jorge Amar

89% approve of CEO

89% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,118 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Technical Support Agent employees have rated TP with 4.6 out of 5 stars, based on 2,118 company reviews on Glassdoor. This indicates that most Technical Support Agent professionals have an excellent working experience there. TP is rated 24% above average by Technical Support Agent professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

2K reviews

5.0

Feb 13, 2026

N/A

Agent

Recommend

CEO approval

Business Outlook

Pros

Better career opportunities and easy to follow.

Cons

Having a lack of sleep.

TP Response

4mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

4.0

Feb 13, 2026

N/A

Agent

Recommend

CEO approval

Business Outlook

Pros

I was able to enjoy the lessons and the mock calls that we were doing during training

Cons

Most of the computers aren't working during our first training but it was fixed immediately

TP Response

4mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Feb 12, 2026

Experiencia en TP

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Trabajar en TP es una experiencia increíble, ya que hay demasiadas campañas que te ayudarán a crecer tanto laboral como personalmente. Tienen un increíble ambiente laboral y lo mejor es que los horarios son muy cómodos para seguir estudiando y trabajando.

Cons

El único contra que veo, sería que hay varios site para trabajar, dejandote pensando en cual ir. Ya que cada site, es muy bueno, y tiene lo suyo.

TP Response

4mo

Muchas gracias por tu evaluación y por tus comentarios. Son muy importantes para nosotros.

Viewing 49 - 51 of 2,118 Reviews

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TP Technical Support Agent reviews

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