Is TP a good company to work for as a Technical Support Agent?

Technical Support Agent professionals working at TP have rated their employer with 4.6 out of 5 stars in 2,118 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Technical Support Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Technical Support Agent interview questions at TP .

Does TP pay Technical Support Agent employees well?

Technical Support Agent professionals rate their compensation and benefits at TP with 4.5 out of 5 stars based on 2,118 anonymously submitted employee reviews. This is 4.5% better than the company average rating for salary and benefits. Find out more about Technical Support Agent salaries at TP.

How happy are Technical Support Agent professionals working at TP?

94% of Technical Support Agent employees at TP would recommend their employer to a friend. This rating has increased by 4% in the past 12 months. Technical Support Agent professionals have also rated TP with a 4.5 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.5 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13877) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1753 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1512 reviews)); "Good environment is good." ((in 1283 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3794 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1520 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews)); "Poor communication and understanding skills" ((in 279 reviews))

TP Technical Support Agent reviews

4.6

94% would recommend to a friend

(2,118 total reviews)

Jorge Amar

89% approve of CEO

89% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

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Technical Support Agent employees have rated TP with 4.6 out of 5 stars, based on 2,118 company reviews on Glassdoor. This indicates that most Technical Support Agent professionals have an excellent working experience there. TP is rated 24% above average by Technical Support Agent professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

2K reviews

2.0

Jan 23, 2026

job

Call center agent

Recommend

CEO approval

Business Outlook

Pros

work from home about it

Cons

short breaks strict KPIs disordered management

3.0

Jan 22, 2026

Easily get an entry call center job

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

English & US culture training is good

Cons

Very queueing in the US hrs and no time to slack around

TP Response

5mo

Hi there. We appreciate you dropping by to provide your feedback.

3.0

Jan 22, 2026

Problema con los pagos

Agent

Recommend

CEO approval

Business Outlook

Pros

Es una empresa muy puntual con los pagos ya que muchas veces pagan días antes de lo estipulado, jamas después

Cons

He tenido muchos inconvenientes con mis pagos ya que la persona encargada del área de nómina no da abasto con los correos que se le envían, por lo que no tenemos respuesta y los pagos llegan mal, esto sumado a que el cargo que tenemos tiene un salario cero competitivo ya que estamos à Menos de 90k para alcanzar el salario mínimo en Colombia, muy insuficiente para una camapaña semi bilingüe

TP Response

4mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

Viewing 61 - 63 of 2,118 Reviews

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Easily get an entry call center job

Problema con los pagos

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