TP Technical Support Agent reviews

4.6

94% would recommend to a friend

(2,118 total reviews)

Jorge Amar

87% approve of CEO

89% positive business outlook

Technical Support Agent employees have rated TP with 4.6 out of 5 stars, based on 2,118 company reviews on Glassdoor. This indicates that most Technical Support Agent professionals have an excellent working experience there. TP is rated 24% above average by Technical Support Agent professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

2K reviews
1.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home is the only good thing

Cons

poor salary terrible mid level managers 6 minutes toilet breaks and you can't take one 1 hour before close time constantly dealing with angry customers who yell and abuse you, company policy on dealing with such is very lax and ridiculous. KPI is based on things out of your control

avatar
TP Response
1mo
We are sorry to hear about your experience. We'd like to understand further and do our best to learn from it. Can you please share more details with us at http://bit.ly/TPHR-newform. Your feedback are truly valued. Stay Safe! Regards TP Canada
5.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Super helpful to the beginners

Cons

There's something wrong on the units sometimes

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TP Response
1mo
Hi there! For PC and connection issues, kindly inform your supervisor and site IT for prompt assistance. You can also reach out to our IT Helpdesk at https://support.tp.com/. Thank you!
Viewing 13 - 15 of 2,118 Reviews

Glassdoor has 100,719 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.