Is TP a good company to work for as a Technical Support?

Technical Support professionals working at TP have rated their employer with 3.9 out of 5 stars in 533 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Technical Support Jobs at TP now and start preparing for your job interview by browsing frequently asked Technical Support interview questions at TP .

Does TP pay Technical Support employees well?

Technical Support professionals rate their compensation and benefits at TP with 3.9 out of 5 stars based on 533 anonymously submitted employee reviews. This is 9.8% worse than the company average rating for salary and benefits. Find out more about Technical Support salaries at TP.

How happy are Technical Support professionals working at TP?

76% of Technical Support employees at TP would recommend their employer to a friend. This rating has decreased by 6% in the past 12 months. Technical Support professionals have also rated TP with a 3.8 rating for work-life-balance, 4.2 rating for diversity and inclusion, 4.1 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (714) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1808 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1498 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2478 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1524 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Technical Support reviews

3.9

76% would recommend to a friend

(533 total reviews)

Jorge Amar

85% approve of CEO

73% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (533 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Technical Support employees have rated TP with 3.9 out of 5 stars, based on 533 company reviews on Glassdoor. This indicates that most Technical Support professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Technical Support professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

533 reviews

5.0

May 28, 2025

Great

Technical support

Recommend

CEO approval

Business Outlook

Pros

7 months in tech team so far. Onboarding was great had to figure out many things myself. Colleagues helpful when asked questions. Office location is good.

Cons

Less pay for employees here.

TP Response

1y

Thanks for your review! We're glad you had a positive onboarding experience and appreciate your colleagues' support. We'll consider your feedback on compensation and work towards improving employee satisfaction.

5.0

May 27, 2025

Management is good.

Technical support

Recommend

CEO approval

Business Outlook

Pros

Worked remotely for this company during pandemic. Communication was clear and expectations were realistic. IT support was always available. Colleagues helpful when asked questions.

Cons

Salary is below the current industry level.

TP Response

1y

Thank you for sharing your experience with us. All the best!

5.0

May 20, 2025

A good place to work

Technical support

Recommend

CEO approval

Business Outlook

Pros

Almost everything is good everyone is helpful lovable and everything is first class quality.

Cons

Everything is good except timings.

TP Response

1y

We're happy to hear that. Thank you for sharing your experience with us. All the best!

Viewing 46 - 48 of 533 Reviews

Jobs at TP

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Healthcare Sales - Remote

Vereinigte Staaten von Amerika

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Healthcare Customer Service Representative - Remote

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Customer Service Representative - Remote

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TP Technical Support reviews

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Reviews by job title

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