Question 1

Is TP a good company to work for as a Technical Support?

Accepted Answer

Technical Support professionals working at TP have rated their employer with 3.9 out of 5 stars in 533 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Technical Support Jobs at TP now and start preparing for your job interview by browsing frequently asked Technical Support interview questions at TP.

Question 2

Does TP pay Technical Support employees well?

Accepted Answer

Technical Support professionals rate their compensation and benefits at TP with 3.9 out of 5 stars based on 533 anonymously submitted employee reviews. This is 9.8% worse than the company average rating for salary and benefits. Find out more about Technical Support salaries at TP.

Question 3

How happy are Technical Support professionals working at TP?

Accepted Answer

76% of Technical Support employees at TP would recommend their employer to a friend. This rating has decreased by 6% in the past 12 months. Technical Support professionals have also rated TP with a 3.8 rating for work-life-balance, 4.2 rating for diversity and inclusion, 4.1 rating for culture and values and 4.1 rating for career opportunities.

Question 4

What are the top reviewed jobs at TP?

Accepted Answer

Customer Service Representative (13873), Customer Service Representative (CSR) (5147), Customer Service Agent (2589), Analyst (1525), Customer Service (1478), Expert em Interação (1409), Content Moderator (1255), Supervisor (1108), Call Center Agent (1069), Customer Service Associate (936), Agent (895), Team Leader (813), Executive (778), Operations Customer Expert 1 (715), Agente De Atendimento (632)

Question 5

What are the pros of working at TP according to real employee reviews?

Accepted Answer

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1985 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1783 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1773 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1492 reviews)); "Good environment is good." ((in 1291 reviews))

Question 6

What are the cons of working at TP according to real employee reviews?

Accepted Answer

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3820 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2495 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 361 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

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Very good to work

Really great teamwork, ugly work by itself

Entry level Verizon Fios Support - good if you need a job, but certainly not a keeper.

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