Is TP a good company to work for as a Tier II Engineer?

Tier II Engineer professionals working at TP have rated their employer with 3.9 out of 5 stars in 17 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Tier II Engineer Jobs at TP now and start preparing for your job interview by browsing frequently asked Tier II Engineer interview questions at TP .

Does TP pay Tier II Engineer employees well?

Tier II Engineer professionals rate their compensation and benefits at TP with 2.4 out of 5 stars based on 17 anonymously submitted employee reviews. This is 56.7% worse than the company average rating for salary and benefits. Find out more about Tier II Engineer salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13864) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2014 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1802 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1521 reviews)); "Good workplace and good environment" ((in 1255 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2468 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1519 reviews)); "Supervisors pay is too close to that of an agent when Supervisors have more responsibility." ((in 512 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews))

TP Tier II Engineer reviews

Item: TP
Rating: 3
Author: Current employee - Tier II Engineer

3.9

39% would recommend to a friend

(17 total reviews)

Jorge Amar

Not enough data to show CEO approval

39% positive business outlook

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Tier II Engineer employees have rated TP with 3.9 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Tier II Engineer professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Tier II Engineer professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

17 reviews

5.0

Jul 24, 2019

Greatest Place to Work in Boise

Tier ii technical support

Recommend

CEO approval

Business Outlook

Pros

Great place to work at in the Treasure Valley. Management is very supportive and encourages you to advance in knowledge and to move up the Corporate ladder. From the very start you get professionally trained to do your job and are always helped along the way by not only your Supervisors but by your peers as well. Dress is casual, the work atmosphere is made to be comfortabe and everyone are pros at what they do. There is extensive help and support from whomever you meet there and are always welcome and encouraged to do better and advance your self within the company and are rewarded and compensated for the effort you put forward. I encourage you no matter what age you are to come check out the opportunity that awaits you here, you'll be glad you did, I know I am.

Cons

So, the cons to this job are not really anything that doesn't matter anywhere else. You have to show up to work, you have to be on time, you can't yell or swear at anyone including the customers. You have to do your job as taught. That's about it.

TP Response

6y

Thank you for taking time to share this with us. We are very glad to know that we have met your expectations in providing a great place to work. We wish you all the best in your career!

3.0

Nov 17, 2015

Tier 2 Engineer Oracle

Tier ii engineer

Recommend

CEO approval

Business Outlook

Pros

Lots of exposure to latest generation technologies. Relaxed environment Good place to start a career in IT or in UK work market.

Cons

Very low salary for the tasks performed Difficult 24x7 shifts Chaotic communication. Very high rotation on the personnel due to these conditions.

TP Response

7y

Thank you for your feedback. We strive to provide our employees with competitive income with incentives and bonuses to encourage them to work harder. We see to it that our employees will be able to approach their superiors at any given time. Hearing about your experience is alarming. We would love to hear more from you, please share this feedback with us via http://bit.ly/TPHR-Form so that we can start an investigation.

Viewing 16 - 17 of 17 Reviews

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