Is TP a good company to work for as a Training Manager?

Training Manager professionals working at TP have rated their employer with 4.3 out of 5 stars in 55 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Training Manager Jobs at TP now and start preparing for your job interview by browsing frequently asked Training Manager interview questions at TP .

Does TP pay Training Manager employees well?

Training Manager professionals rate their compensation and benefits at TP with 3.9 out of 5 stars based on 55 anonymously submitted employee reviews. This is 9.8% worse than the company average rating for salary and benefits. Find out more about Training Manager salaries at TP.

How happy are Training Manager professionals working at TP?

85% of Training Manager employees at TP would recommend their employer to a friend. This rating has decreased by 8% in the past 12 months. Training Manager professionals have also rated TP with a 4.2 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5146) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (714) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2023 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1267 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2449 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and lack of support" ((in 291 reviews))

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TP

TP Training Manager reviews

4.3

85% would recommend to a friend

(55 total reviews)

Jorge Amar

Not enough data to show CEO approval

84% positive business outlook

Ratings by category

4.4

Culture & values

4.4

Diversity & inclusion

4.4

Career opportunities

4.3

Senior management

4.2

Work/Life balance

3.9

Compensation and benefits

Training Manager employees have rated TP with 4.3 out of 5 stars, based on 55 company reviews on Glassdoor. This indicates that most Training Manager professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Training Manager professionals compared to other employers within the Management & Beratung industry (3.7 stars).

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Reviews by job title

55 reviews

5.0

Nov 6, 2024

Working with TP

Manager in training

Recommend

CEO approval

Business Outlook

Pros

42 Working hours You can be promoted easily

Cons

So far of my home

TP Response

👋🏻 Hi, thanks for your comment, we will take it into consideration. ✍🏻 We are improving every day to remain one of the top 5 companies to work for in the world by Great Place To Work. 😎🔝 Greetings! #NeverStopInspiring

4.0

Oct 22, 2024

Good career path company

Training manager

Recommend

CEO approval

Business Outlook

Pros

The company help you to grow and learn while you are working, you don’t need to be the smartest but only with good attitude and wanting to learn new things you will get rewarded. That also depends of the project that you are working with.

Cons

They want to reduce cost and increase productivity but they don’t invest in the staff only on the reps, they also want to reduce your bonuses, salaries are not competitive in the market. You feel that they don’t really care about people.

TP Response

👋🏻 Hi, thanks for your comment. We'll make sure to keep it in mind as we work to improve each of our services every day. ✍🏻 #NeverStopInspiring

4.0

Sep 26, 2024

Positive Workplace

Training manager

Recommend

CEO approval

Business Outlook

Pros

Is an outstanding company to work for, offering a supportive and dynamic work environment. One of the standout of Teleperformance is the wide range of opportunities for career development within multiple clients.

Cons

Workload can be demanding but can also be balanced with proper compensation

Viewing 13 - 15 of 55 Reviews

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TP Training Manager reviews

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