Is TP a good company to work for as a Training Manager?

Training Manager professionals working at TP have rated their employer with 4.3 out of 5 stars in 55 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Training Manager Jobs at TP now and start preparing for your job interview by browsing frequently asked Training Manager interview questions at TP .

Does TP pay Training Manager employees well?

Training Manager professionals rate their compensation and benefits at TP with 3.9 out of 5 stars based on 55 anonymously submitted employee reviews. This is 9.8% worse than the company average rating for salary and benefits. Find out more about Training Manager salaries at TP.

How happy are Training Manager professionals working at TP?

85% of Training Manager employees at TP would recommend their employer to a friend. This rating has decreased by 8% in the past 12 months. Training Manager professionals have also rated TP with a 4.2 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5146) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (714) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1808 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1498 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2478 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1524 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

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TP

TP Training Manager reviews

4.3

85% would recommend to a friend

(55 total reviews)

Jorge Amar

Not enough data to show CEO approval

84% positive business outlook

Ratings by category

4.4

Culture & values

4.4

Diversity & inclusion

4.4

Career opportunities

4.3

Senior management

4.2

Work/Life balance

3.9

Compensation and benefits

Training Manager employees have rated TP with 4.3 out of 5 stars, based on 55 company reviews on Glassdoor. This indicates that most Training Manager professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Training Manager professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

55 reviews

5.0

Jan 17, 2025

Opportunities for all to progress

Training manager

Recommend

CEO approval

Business Outlook

Pros

This is the best company I have worked for in my 40 years of working. The teams you work with are like an extended family. The support I have received over the years to progress from an agent has been amazing. The benefits are good too from the company pension to their refer a friend scheme which I have earned plenty of extra money doing over the years and lots more

Cons

It can be hard work sometimes but it is also really satisfying helping customers

TP Response

Thank you for taking the time to review Teleperformance. It's fantastic to hear of your positive experience.

4.0

Dec 19, 2024

Lot to learn

Manager training

Recommend

CEO approval

Business Outlook

Pros

Enables to learn and grow professionall

Cons

Work-life balance is poor and at stake

TP Response

Thank you for your review. All the best and have a nice day! Thank you as well for the advice. We will look further into your feedback on some of our team leads.

5.0

Nov 21, 2024

Teleperformance is for the Employees!

Training manager

Recommend

CEO approval

Business Outlook

Pros

Teleperformance is a great place to work and start a career. They care about their employees and set up stepping blocks to help them move up within the company and succeed.

Cons

We could have a better PTO policy in place for Management.

TP Response

Thank you so much for your kind words. We appreciate you taking the time to share your experience with us!

Viewing 10 - 12 of 55 Reviews

Jobs at TP

Customer Engagement Specialist - Work from Home

Remote

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Texas

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Event Marketing Manager

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TP Training Manager reviews

Ratings by category

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Opportunities for all to progress

Lot to learn

Teleperformance is for the Employees!

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