Is TP a good company to work for as a Training?

Training professionals working at TP have rated their employer with 4.5 out of 5 stars in 73 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Training Jobs at TP now and start preparing for your job interview by browsing frequently asked Training interview questions at TP .

Does TP pay Training employees well?

Training professionals rate their compensation and benefits at TP with 4.2 out of 5 stars based on 73 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Training salaries at TP.

How happy are Training professionals working at TP?

90% of Training employees at TP would recommend their employer to a friend. This rating has decreased by 4% in the past 12 months. Training professionals have also rated TP with a 4.5 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.6 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13877) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1753 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1512 reviews)); "Good environment is good." ((in 1283 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3794 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1520 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews)); "Poor communication and understanding skills" ((in 279 reviews))

TP Training reviews

4.5

90% would recommend to a friend

(73 total reviews)

Jorge Amar

Not enough data to show CEO approval

86% positive business outlook

Ratings by demographic groups

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Training employees have rated TP with 4.5 out of 5 stars, based on 73 company reviews on Glassdoor. This indicates that most Training professionals have an excellent working experience there. TP is rated 21% above average by Training professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

73 reviews

5.0

Apr 6, 2025

Nesting Graduation - Engagement

Training manager

Recommend

CEO approval

Business Outlook

Pros

The Nesting Graduation engagement activity coordinated by the Talent Engagement team brought a meaningful interaction while celebrating graduation to the Scaled Ops team, who are generally in a WFH setup. The trainees get to meet all their training classmates, trainers, and ops support group onsite while also celebrating the Hari Raya festival together as a family onsite - OP Area E last March 21st. The team usually just mingle and see their teammates virtually, but this event gave us an opportunity to add a personal face-to-face acquaintance with all team members. This event truly cultivated the sense of belongingness and camaraderie to each of the attendees. Thanks to the engagement and admin team who made this event possible.

Cons

Hopefully the event can be consistently executed every end of quarter.

TP Response

1y

Hi There, Thank you for your review. We're so glad to hear that you enjoyed the Nesting Graduation and Hari Raya celebration and that it strengthened team connections. We appreciate your feedback on event consistency and budget for wellness. Wishing you continued success in your career.

3.0

Feb 27, 2025

Starters

Training manager

Recommend

CEO approval

Business Outlook

Pros

Not an awful lot really

Cons

Too many to think of

TP Response

1y

Thank you for taking the time to review Teleperformance, we are sorry to hear of your personal experience at TP. We value your feedback and are always looking to continuously improve. If you are willing to share further feedback using this link we would greatly appreciate it - https://forms.office.com/r/qU6NHq8CHN

5.0

Jan 17, 2025

Opportunities for all to progress

Training manager

Recommend

CEO approval

Business Outlook

Pros

This is the best company I have worked for in my 40 years of working. The teams you work with are like an extended family. The support I have received over the years to progress from an agent has been amazing. The benefits are good too from the company pension to their refer a friend scheme which I have earned plenty of extra money doing over the years and lots more

Cons

It can be hard work sometimes but it is also really satisfying helping customers

TP Response

1y

Thank you for taking the time to review Teleperformance. It's fantastic to hear of your positive experience.

Viewing 13 - 15 of 73 Reviews

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Nesting Graduation - Engagement

Starters

Opportunities for all to progress

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