Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

88% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13805) , Customer Service Representative (CSR) (5121) , Customer Service Agent (2569) , Analyst (1525) , Customer Service (1466) , Expert em Interação (1401) , Content Moderator (1233) , Supervisor (1101) , Call Center Agent (1067) , Customer Service Associate (925) , Agent (894) , Team Leader (811) , Executive (776) , Operations Customer Expert 1 (690) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2003 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1793 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1778 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Good workplace and good environment" ((in 1255 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3811 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1476 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 367 reviews)); "Poor communication and dropping classes with little notice" ((in 281 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

TP reviews about "training"

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

1.0

May 23, 2026

Terrible Company & Management Overall, Licensing team sucks.

Customer operations expert i (licensing)

Recommend

CEO approval

Business Outlook

Pros

Remote Work, that is it.

Cons

Poor communication, unclear expectations during the licensing process, lack of transparency, and little follow-through regarding reassignment opportunities. Employees can feel unsupported and easily replaceable despite completing training and passing exams.

2.0

May 23, 2026

Accessible hiring process but lacks training and support

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Easy to get too, will hire anyone

Cons

Minimal training, no support, unhelpful, holidays are a nightmare

TP Response

1w

Thank you for taking the time to review TP, we appreciate your feedback.

5.0

May 26, 2026

Great place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

None that I care to elaborate on at this time

Cons

Disorganized, low pay, shoddy training

TP Response

5d

Thank you for your balanced feedback. We're glad to hear that there are aspects of your experience you appreciate. Please feel free to contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can make your experience even better.

5.0

May 28, 2026

Good onboarding but high employee turnover

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

-Good onboarding and training programs

Cons

- High employee turnover rate

5.0

May 28, 2026

Good quality service and training programs offered

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good quality service and training programs.

Cons

I don't have nothing to say.

5.0

May 24, 2026

Smooth onboarding and training

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

Onboarding sessions help employees adapt quickly while understanding professional workflows and operational responsibilities effectively consistently.

Cons

Training process remains supportive and easy for beginners understanding operations professionally.

4.0

May 29, 2026

Friendly training team, but recruiting needs improvement

Operations customer expert i

Recommend

CEO approval

Business Outlook

Pros

Training Specialists and the Security team on the Training & Operations area are friendly, although strictly following company protocols they approach and communicate employees properly.

Cons

The Recruiting team and its assigned Security personnel could improve on some areas.

TP Response

3d

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

Viewing 7 - 9 of 6,853 Reviews

Jobs at TP

Customer Care Representative

Vereinigte Staaten von Amerika

Healthcare Customer Service Representative - Remote

Vereinigte Staaten von Amerika

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Healthcare Customer Service Representative - Remote

Tennessee

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Remote --- Automotive Customer Service Representative

Vereinigte Staaten von Amerika

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Sales & Customer Service Representative - Remote

Remote

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TP

TP reviews about "training"

Ratings by category

Ratings by demographic groups

Reviews by job title

Terrible Company & Management Overall, Licensing team sucks.

Accessible hiring process but lacks training and support

Great place to work

Good onboarding but high employee turnover

Good quality service and training programs offered

Smooth onboarding and training

Friendly training team, but recruiting needs improvement

Jobs at TP

TP reviews FAQs

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