Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

89% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13875) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1985 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1783 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1773 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1492 reviews)); "Good environment is good." ((in 1291 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3820 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2495 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 361 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

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TP

TP reviews about "work environment"

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Dec 8, 2025

Don't

Client service representative

Recommend

CEO approval

Business Outlook

Pros

only take while your looking for something else.

Cons

Horrible work environment. Leadership was not professional.

TP Response

6mo

Thank you for sharing your thoughts. We value your feedback and are always looking to improve. If there are specific areas you think we can work on, please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.

2.0

Dec 10, 2025

Some things to consider

Flex trainer

Recommend

CEO approval

Business Outlook

Pros

-Remote Work -Clock in and out on time -Experience

Cons

-Low salary -Rare bonuses -Toxic work environment

3.0

Dec 15, 2025

good place

Content moderator

Recommend

CEO approval

Business Outlook

Pros

low pressure, kinda good salary

Cons

work politics, terrible management, good environment, laid can happen anytime

TP Response

6mo

Hi there - Thank you for your honest feedback. We understand your concerns and appreciate you highlighting areas where we can improve. Your input is valuable in helping us grow stronger together and improve better. Thank you!

5.0

Dec 16, 2025

Good Experience

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

I have been working under the roof of TP for a long time and I have always been treated in a supportive and educational manner. I have learned many things while working.

Cons

The opportunity to work in a respectful and understanding work environment impressed me greatly. I feel developed here.

4.0

Dec 18, 2025

Fun but Mentally Taxing

Customer service

Recommend

CEO approval

Business Outlook

Pros

Fun work environment and friendly work colleagues

Cons

Product Knowledge is a mental tax, as well as dealing with certain types of customers

TP Response

5mo

Thank you for the wonderful review! We see to it that our employees have consistent support from the management and a harmonious relationship with co-workers. Best regards.

5.0

Dec 10, 2025

Good start for a company career

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

-comfortable management that can help you thrive -good work environment & offices

Cons

-extra benefits and packages aren’t competitive

5.0

Dec 12, 2025

TP Culture speaks for itself

Operations

Recommend

CEO approval

Business Outlook

Pros

Definitely a company that stands out in the contact center space where a positive culture helps promote a positive work environment

Cons

No cons stand out but the company has surveys in place where employees can share.

TP Response

6mo

It's wonderful to hear that you're enjoying your time with us. Thank you for your hard work and for being a valuable part of our team!

5.0

Dec 10, 2025

A Great Place to Work

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Diverse and multicultural work environment Opportunities for career growth and internal promotions Comprehensive training programs for new hires Good benefits package in many locations Strong emphasis on customer service excellence

Cons

High workload and fast-paced environment can lead to burnout Variable work-life balance depending on project/client Compensation may feel low for the demands of certain roles Strict performance metrics and monitoring Shift schedules (including nights/weekends) can be challenging

TP Response

6mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

4.0

Dec 18, 2025

Supportive environment with fast-paced work

Customer service

Recommend

CEO approval

Business Outlook

Pros

Supportive team and supervisors who are generally helpful and approachable. Clear SOPs and structured training that help you adapt quickly, even if you’re new to customer support. Good exposure to international clients, which helps improve communication skills. The work environment is quite diverse, and you get to learn a lot about handling different customer situations.

Cons

Workload can be intense, especially during peak hours, and schedules may feel tiring over time. Performance metrics can be stressful if you’re not used to target-based work.

TP Response

5mo

Thank you for the wonderful review! We see to it that our employees have consistent support from the management and a harmonious relationship with co-workers. Best regards.

5.0

Dec 18, 2025

So proud to work here

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Super nice place to work and excellent working environment.

Cons

No cons. Really appreciate to develop my Career here.

TP Response

5mo

Thank you for your candid review. We are happy to provide you with a competitive salary, flexible working hours and a great working environment. All the best!

Viewing 61 - 63 of 5,291 Reviews

Jobs at TP

Customer Service Representative - Remote

Vereinigte Staaten von Amerika

Remote Customer Service Representative

Remote

View job

Remote --- Customer Service Representative

Remote

View job

Healthcare Customer Service Representative - Remote

Vereinigte Staaten von Amerika

View job

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TP

TP reviews about "work environment"

Ratings by category

Ratings by demographic groups

Reviews by job title

Don't

Some things to consider

good place

Good Experience

Fun but Mentally Taxing

Good start for a company career

TP Culture speaks for itself

A Great Place to Work

Supportive environment with fast-paced work

So proud to work here

Jobs at TP

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