Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

89% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13875) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1753 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1512 reviews)); "Good environment is good." ((in 1283 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3794 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1520 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews)); "Poor communication and understanding skills" ((in 279 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

TP "work environment" Reviews

5.0

Nov 20, 2025

A comfortable place to work

Content moderator

Recommend

CEO approval

Business Outlook

Pros

Supportive work environment and adequate facilities

Cons

Requires high focus to complete work

TP Response

5mo

Thank you for your short and candid review. All the best and have a nice day!

4.0

Nov 20, 2025

Good place to start your CS career, but the KPIs can be tough

Customer service

Recommend

CEO approval

Business Outlook

Pros

International work environment — many global campaigns, so you get good exposure to English. Comprehensive initial training — clear materials, SOPs, and call/chat simulations, good for beginners. Career growth opportunities — potential to move up to QA, Trainer, or Team Leader with consistent performance. Supportive coworkers — teams are usually friendly and willing to help each other. Competitive benefits — includes health insurance and possible night/shift allowances depending on the campaign.

Cons

Strict KPIs — metrics like AHT, CSAT, and adherence can be stressful. Unstable schedules — shifts can change depending on campaign needs. High workload at peak times — especially during seasonal spikes or sensitive accounts. Detailed quality checks — small mistakes can affect your QA score

TP Response

5mo

Thank you for the wonderful review! We see to it that our employees have consistent support from the management and a harmonious relationship with co-workers. Best regards.

5.0

Nov 21, 2025

Great work environment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great pay and benefits .

Cons

Nothing really , everything was great .

TP Response

2mo

Thank you for your review. Stay safe. Have a nice day Regards TP Canada

5.0

Nov 22, 2025

workplace

Customer service

Recommend

CEO approval

Business Outlook

Pros

Supportive Work Environment and Good do Career Development

Cons

Certain departments often face heavy workloads

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Great work environment You learn a lot about leadership with their JUMP program

Cons

Compensation was not competitive compared to the average market

TP Response

7mo

Hi there! We appreciate the time you gave to provide feedback and we'll certainly work on those areas of opportunities to continue providing the best work experience. Thank you so much.

TP

TP reviews about "work environment"

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A comfortable place to work

Good place to start your CS career, but the KPIs can be tough

Great work environment

workplace

Worst Team Leader

Review for TP

Best work environment I have ever been part of

Great work environment

Nice place to work

Great work environment / Low Compensation

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