Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

89% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13866) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1243) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2023 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1267 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2449 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and lack of support" ((in 291 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

TP reviews about "work environment"

83% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,290 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

5.0

May 11, 2026

Calm and balanced role

Chat support executive

Recommend

CEO approval

Business Outlook

Pros

Non-voice support process creates a less stressful environment and allows better work-life balance compared to voice processes.

Cons

Career growth opportunities may feel limited in certain processes

5.0

May 11, 2026

Balanced work environment

Associate customer service

Recommend

CEO approval

Business Outlook

Pros

Supportive management and clear processes help employees maintain work balance and complete tasks efficiently without confusion.

Cons

Shift rotations may disturb daily routine and personal schedule frequently

5.0

May 16, 2026

Positive work culture

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Team leaders provide guidance regularly and create a motivating work environment for employees.

Cons

Repetitive tasks can feel monotonous after some time

5.0

May 11, 2026

Helpful and supportive team

Customer advisor

Recommend

CEO approval

Business Outlook

Pros

Colleagues are cooperative and help resolve issues quickly, creating a positive and supportive work environment consistently.

Cons

Busy working hours may increase workload and stress levels

2.0

May 14, 2026

Flexible schedule but stressful work environment

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule and working from home

Cons

Foreigners Department. Stressful position. Short break

5.0

May 17, 2026

Balanced work environment

Associate customer service representative

Recommend

CEO approval

Business Outlook

Pros

Team leaders provide proper guidance and maintain supportive professional work culture overall.

Cons

Rotational shifts may disrupt personal schedules

5.0

May 11, 2026

Positive employee environment

Hr-executive

Recommend

CEO approval

Business Outlook

Pros

The HR department focuses on employee engagement and workplace satisfaction regularly. Activities and support programs help create a healthy and motivating work environment.

Cons

Recruitment targets and deadlines may increase pressure occasionally

4.0

May 11, 2026

Good work environment with no complaints

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good work environment at tp

Cons

I dont have any complaints

2.0

May 14, 2026

Entry-level opportunities in a harsh work environment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They hire you without experience

Cons

Harsh work environment. Back to back everyday

Viewing 19 - 21 of 5,290 Reviews

Jobs at TP

Customer Service Representative - Remote

Remote Customer Service Representative

Remote

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Remote --- Customer Service Representative

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Healthcare Customer Service Representative - Remote

Remote

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TP

TP reviews about "work environment"

Company ratings over time

Ratings by demographic groups

Reviews by job title

Calm and balanced role

Balanced work environment

Positive work culture

Helpful and supportive team

Flexible schedule but stressful work environment

Balanced work environment

Positive employee environment

Good work environment with no complaints

Entry-level opportunities in a harsh work environment

Jobs at TP

TP reviews FAQs

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