Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

89% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13866) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1243) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2014 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1802 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1521 reviews)); "Good workplace and good environment" ((in 1255 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2468 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1519 reviews)); "Supervisors pay is too close to that of an agent when Supervisors have more responsibility." ((in 512 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

TP reviews about "work environment"

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

May 22, 2026

Hybrid work option in a toxic environment

Business development executive

Recommend

CEO approval

Business Outlook

Pros

Pros is only one: Hybrid

Cons

Toxic culture Low salary as per the market std Poor management Sales Target pressure Can fire any day any time

TP Response

1mo

Thank you for bringing this to our attention. Your feedback is important to us, and we'd like to discuss your concerns further. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.

5.0

May 20, 2026

Good work environment

Operations customer expert 1

Recommend

CEO approval

Business Outlook

Pros

Good work environment that provides good customer service

Cons

Good work environment with different schedules

5.0

May 20, 2026

Clean office and great environment, but relaxation area needs work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is a clean office, great working environment and very nice place

Cons

Some room for improvement regards the adequacy of the relaxation place

5.0

May 20, 2026

Positive environment

Customer relations executive

Recommend

CEO approval

Business Outlook

Pros

Positive work environment with opportunities to learn new skills through projects and training programs

Cons

Minimal salary hikes and lack of recognition for hard work

3.0

May 21, 2026

Supportive management but unrealistic KPIs and stress

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

Wfh Company equipment provided Understanding management

Cons

Unrealistic KPIS Poor leave policies High stress work environment

TP Response

1mo

Thank you for the honest review! It would be great if you can share more details about your concern through company's internal communication channels, it will help us understand how best we can support our employees and provide a positive working environment. Your feedback is truly valued. Take care Regards TP Canada

1.0

May 20, 2026

High pay and benefits overshadowed by toxic culture

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Lot of benefits and one of the highest paid companies in the industry

Cons

Toxic work environment,to be promoted you need to be some one froend and it's a shame

4.0

May 22, 2026

Positive work-from-home environment marred by favoritism

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home, Positive environment

Cons

There is a partiality in the management for promotion

5.0

May 21, 2026

Stable work environment

Process & operations specialist

Recommend

CEO approval

Business Outlook

Pros

Defined processes and organised systems provide employees stability and clarity in daily responsibilities consistently daily.

Cons

Limited task variety may reduce long-term engagement

Viewing 16 - 18 of 5,290 Reviews

Jobs at TP

Customer Service Representative - Remote

Remote Customer Service Representative

Remote

View job

Remote --- Customer Service Representative

Remote

View job

Healthcare Customer Service Representative - Remote

Remote

View job

TP

TP reviews about "work environment"

Ratings by category

Ratings by demographic groups

Reviews by job title

Hybrid work option in a toxic environment

Good work environment

Clean office and great environment, but relaxation area needs work

Positive environment

Supportive management but unrealistic KPIs and stress

High pay and benefits overshadowed by toxic culture

Positive work-from-home environment marred by favoritism

Stable work environment

Jobs at TP

TP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at TP

TP reviews FAQs