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      Tableau Software

      Part of Salesforce

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      Tableau Software Technical Support Engineer reviews

      3.0

      26% would recommend to a friend

      (39 total reviews)
      avatar

      Mark Nelson

      30% approve of CEO

      19% positive business outlook

      Ratings by demographic groups

      Technical Support Engineer employees have rated Tableau Software with 3.0 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an average working experience there. Tableau Software is rated 22% below average by Technical Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      39 reviews
      5.0
      Jun 3, 2019

      Great Culture; Great Opportunities

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots to say about this company, but mostly: it's well run, and you'll have a voice. I've had the chance to move around the company some, and have found everyone to be extremely accepting and welcoming. The company's prospects continue to be favorable, and I only see great things in the future.

      Cons

      It's a lot of work, which sometimes requires a few late nights.

      1.0
      Mar 29, 2019

      The tech and the people are amazing. Management is the problem.

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very flexible on the working hours. Great people. Very smart colleagues. Sales are up and shares are up as well.

      Cons

      They are hiring managers that don't have a clue about how complex the product is. Thus, they think the job in supporting our customers is easy and we can close the cases as fast as possible. Stress level in support is very high. Managers only follow what their director tells them. No heart for the employees working on the tickets.

      1.0
      Feb 3, 2019

      No work-life balance, focus on high metrics

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product and benefits Motivational culture from the headquarters Great CEO

      Cons

      Some managers in Dublin have zero leadership, no freedom at all to work independently so it's all micromanagement. Not only work has to be done, but it has to be the way your team lead thinks is the right way. Some team leads don't even know how to communicate things, micromanagement is their top priority. If anyone in the team complains about anything or try to share their thoughts with the management, they are kicked out of the company. No encouragement for retention of experienced people. A lot of pressure the achieve the target and lots of people doing unpaid overtime. No socialising and the atmosphere is not nice the office. No career progression possibilities

      Viewing 22 - 24 of 39 Reviews
      Related searches: Tableau Software Technical Support Engineer jobs | Tableau Software salaries | Tableau Software benefits | Tableau Software Technical Support Engineer interviews
      Tableau Software reviewsTableau Software Technical Support Engineer reviews

      Glassdoor has 1,250 Tableau Software reviews submitted anonymously by Tableau Software employees. Read employee reviews and ratings on Glassdoor to decide if Tableau Software is right for you.